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ServiceNow Expert

3 weeks ago


Nashik, Maharashtra, India beBeeServiceNow Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: ServiceNow Lead Developer/ Admin

Key Responsibilities:
  • Administer the ServiceNow platform across modules, including ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro.
  • Maintain technical expertise in Flow Designer, Business Rules, Client/Server Scripts, ACLs.
  • Create catalog items, approval workflows, dynamic forms, SLAs.
  • Develop integrations with third-party systems.
  • Set up and track metrics like ticket volumes, deflection rates, module usage, and SLA performance.
  • Lead instance upgrades, patch management, and clone processes.
  • Collaborate with stakeholders to define and streamline workflows.
  • Ensure compliance with audit requirements and governance.
Requirements:
  • 7+ years of experience administering the ServiceNow platform.
  • Hands-on experience with domain separation, scoped apps, data import/export, UI policies.
  • Experience with identity platforms, facilities systems integration.
  • Proficient in setting up and tracking metrics.
Benefits:
  • Opportunity to work on complex projects.
  • Chance to develop leadership skills.
  • Frequent collaboration with stakeholders.
  • Continuous learning opportunities.