Strategic Global Workforce Solutions Leader

1 week ago

Pune, Maharashtra, India beBeeWorkforce Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Global Workforce Solutions Supervisor

The McDonald's Global Business Services function offers an opportunity to gain a broad perspective of the company and its operations. As a supervisor, you will be responsible for managing internal processes, developing reporting and analytic needs, and executing audit responsibilities.

Key Responsibilities:

  • Develop and continuously improve reporting dashboards and data sets that track defined KPIs and SLAs.
  • Ensure internal GWS processes are defined, streamlined, and documented. Develop user guides, videos, or other training materials to execute external process steps.
  • Execute internal audit activities including Vendor Management System (VMS) data validation, monthly access reviews, and bi-annual consultant validation.
  • Serve as Audit liaison with internal stakeholders for additional audit requests related to our VMS.
  • Develop and execute vendor QBR reporting for approved vendor performance.
  • Develop and execute quarterly and annual cost savings reporting and chargeback processes.
  • Provide monthly financial summary and conduct year-end accrual accounting activities for VMS invoicing.
  • Provide additional data reporting support for financial, operational, or ad hoc needs.

Qualifications:

  • 4+ years of experience within an internal Contingent Workforce Program or Managed Service Provider (MSP).
  • Strong data analysis and visualization skills. Proficiency in Excel, Power BI, or similar tools to build, maintain, or interpret dashboards.
  • Process-oriented with a continuous improvement mindset. Ability to create and refine standard operating processes (SOPs) and user guides to reduce manual effort or streamline processes.
  • Excellent communication and stakeholder management skills to understand business needs for reporting.
  • Strong analytical and problem-solving skills.
  • Able to operate successfully in a team environment and work through priorities with a positive, flexible attitude.

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