Escalation Resolution Expert

**Grievance Resolution Expert**We are seeking a seasoned professional to fill the role of Grievance Resolution Expert. In this position, you will be responsible for handling customer grievances across all channels.About the RoleYou will be the single point of contact for fraud complaints involving our brand, and you will work closely with internal teams to...

About UsWe are a leading online training and certification provider, offering comprehensive courses in various domains, including Data Science, Cloud Computing, AI, and more. We are committed to providing high-quality educational content and empowering learners worldwide to achieve their career objectives. With over 10 million learners from 150+ countries...

Job Title: Business Resolution Expert At the core of this role lies the responsibility to manage mid-market and emerging large corporates, navigating their financial complexities with precision. Key Responsibilities Include:Overseeing borrower accounts, conducting regular follow-ups, and maintaining updates on account developments.Advising borrowers in...

Technical Support ExpertAt Alvaria, we empower passionate individuals to change the face of customer engagement.With a 40-year history of innovation, our team thinks big and continually evolves, staying on the forefront with exciting technologies like cloud, mobile, and artificial intelligence.We operate in a remote working environment, providing technical...

Job TitleWe are looking for a skilled platform expert who acts as the subject matter authority for OpenShift.Leverage expertise in complex issue resolution, architectural enhancements, and operational excellence.Lead the resolution of critical or complex OpenShift and Kubernetes issues.Analyze root causes, develop preventive actions, and optimize cluster...

About UsWe are a leading provider of innovative solutions in the construction industry.We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.Our team is dedicated to providing timely and effective resolution of customer queries, complaints, and escalations.We take full ownership of assigned...

Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have excellent problem-solving skills, a strong passion for technology, and a keen eye for detail.Key Responsibilities:Provide Exceptional Customer SupportActively participate in support of incoming calls and...

IBM Maximo Expert WantedWe are seeking a seasoned expert in IBM Maximo Asset Management to lead our team's implementation and optimization efforts. The ideal candidate will have hands-on experience in configuring and customizing Maximo modules, developing workflows, escalations, automation scripts, and BIRT reports.The successful candidate will be...

Are you a skilled professional seeking a challenging role that utilizes your expertise in Oracle Cloud HCM Payroll?Payroll Leadership Role\We are currently looking for an experienced Oracle Cloud HCM Payroll Lead to join our team and take on key responsibilities within our Managed Services department.This is a unique opportunity to lead a team of...

Application Support SpecialistWe are seeking a skilled Application Support Specialist to provide expert support for banking and fintech applications.Provide L1/L2 application support, including issue analysis, troubleshooting, and resolution tracking.Act as the first point of contact for users, escalating issues as needed.Perform incident analysis, root...