Operational Support Specialist
7 days ago
The Ops Support Specialist plays a pivotal role in providing day-to-day operations support, aligning with Citi's operations support infrastructure and processes.
Responsibilities- Resolve customer inquiries and supervise escalated issues, delivering efficient and effective customer service to Citigroup's clients.
- Identify opportunities to offer value-added products and services while adhering to strict laws and regulations governing Telesales.
- Communicate daily with management on productivity, quality, and availability, as well as provide written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries.
- Facilitate training based on the needs of staff within the department and assist with answering staff questions within Disputes, as needed.
- Support an expansive and diverse array of products and services.
- Assist with ongoing Lean and process improvement projects.
- Resolve complex problems based on best practice precedence, escalating as needed.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
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Support Operations Specialist
3 days ago
Chennai, Tamil Nadu, India TransPerfect Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Support Operations Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring smooth operations behind the scenes, supporting internal processes that drive business success.In this dynamic and fast-paced environment, you will have the...
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Engineering Operations Support Specialist
3 weeks ago
Chennai, Tamil Nadu, India Reveleer Full timeSummary/Objective Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently execute and manage every...
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Technical Support Specialist
10 hours ago
Chennai, Tamil Nadu, India Intelsat Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Intelsat. As a Technical Support Specialist, you will provide technical assistance and support to customers and internal stakeholders.Key Responsibilities:Provide technical support for server hardware and Linux operating systems.Develop and maintain...
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IT Support Specialist
1 day ago
Chennai, Tamil Nadu, India EvonSys Full timeEvonSys seeks a skilled IT Support Specialist to join its global IT support team. The successful candidate will provide technical support and incident management services to ensure seamless operations.Key Responsibilities:Provide Level 2 technical support and resolve IT incidents efficientlyAct as an escalation point for complex technical issues from L1...
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Support Operations Professional
7 days ago
Chennai, Tamil Nadu, India Citigroup Full timeAbout the RoleThe Ops Support Specialist is responsible for providing operations support services, including record documentation maintenance, storage, retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.Key ResponsibilitiesCustomer Service: Resolve customer inquiries and supervise...
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IT Support Specialist
4 days ago
Chennai, Tamil Nadu, India Bounteous Full timeWe are seeking a skilled IT Support Specialist to join our team at Bounteous. As a member of our technical support team, you will play a vital role in ensuring the smooth operation of our hardware and software systems.The ideal candidate will have a strong background in computer science or a related field, with experience in troubleshooting and resolving...
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IT Support Specialist
2 days ago
Chennai, Tamil Nadu, India Hexaware Technologies Full time**Job Overview**We are seeking an experienced IT Support Specialist to join our team at Hexaware Technologies. As a key member of our infrastructure team, you will be responsible for providing technical support and maintenance for our Windows-based systems.**Key Responsibilities:**Manage infrastructure servers (900 servers across the estate)Routine health...
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IT Infrastructure Support Specialist
4 days ago
Chennai, Tamil Nadu, India Hexaware Technologies Full time**Hexaware Technologies:** A leading provider of IT services, empowering businesses to achieve their digital transformation goals.**Job Title:** IT Infrastructure Support Specialist - Active Directory and SCCM ExpertWe are seeking a skilled and experienced L1, L2 Support Specialist to join our dynamic IT support team. As an IT Infrastructure Support...
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Ops Support Specialist
3 days ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services including but not limited to record documentation maintenance storage retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team Additionally the Ops Support Specialist 5...
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Ops Support Specialist
7 days ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services including but not limited to record documentation maintenance storage retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team Additionally the Ops Support Specialist 5...
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IT Support Specialist
7 days ago
Chennai, Tamil Nadu, India Prodapt Full timeJob Description:About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Prodapt. As a key member of our operations team, you will be responsible for providing technical support and resolving complex issues related to our Telecom OSS domain.Key Responsibilities:Provide technical support and resolve issues related to our Telecom...
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Fashion Support Specialist
2 days ago
Chennai, Tamil Nadu, India Richaa Goenka Full timeFashion Support Specialist Job SummaryWe are seeking a highly organized and detail-oriented Fashion Support Specialist to join our team at Richaa Goenka. In this role, you will provide administrative support to the sales team, assist with showroom management, and coordinate with clients to understand their needs and preferences.Key Responsibilities:- Assist...
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Infrastructure Support Specialist
3 days ago
Chennai, Tamil Nadu, India Amazon Full timeAbout the RoleWe are seeking a highly skilled Infrastructure Support Specialist to join our Amazon Music team. As a key member of our team, you will be responsible for providing infrastructure support of incoming system tickets, including extensive troubleshooting tasks. You will work on maintenance-driven coding projects, primarily in Java and AWS...
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IT Support Specialist
7 days ago
Chennai, Tamil Nadu, India EvonSys Full time**Job Description:**The IT Support Specialist is a key member of the EvonSys global IT operations team. In this role, you will provide technical support and incident management for our clients worldwide.Key Responsibilities:Provide Level 2 technical support and resolve IT incidents efficiently.Act as an escalation point for complex technical issues from L1...
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Ops Support Specialist
2 weeks ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Ops Support Specialist
2 weeks ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Ops Support Specialist 5 is a position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5 serves as the...
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Ops Support Specialist
2 weeks ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Technical Support Specialist
6 days ago
Chennai, Tamil Nadu, India Pathirika Network Private Limited Full timeJob OverviewWe are seeking a highly skilled L2 Support Specialist to join our team at Pathirika Network Private Limited. The ideal candidate will have 2-4 years of experience in the job market context of India.About the RoleThis is an exciting opportunity for a technical professional to provide exceptional support to clients via phone, email, or in-person...
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IT Support Specialist
6 days ago
Chennai, Tamil Nadu, India FutureX Full timeJob Description:The IT Support Specialist at FutureX is responsible for delivering exceptional technical support and troubleshooting services to end-users, ensuring prompt resolution of IT issues and maintaining a high level of customer satisfaction. This role involves handling service requests, incident management, and escalating unresolved issues to the...
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Treasury Operations Specialist
22 hours ago
Chennai, Tamil Nadu, India Flex Full timeJob SummaryTo support our teams who build great products and contribute to our growth, we're looking to add a Treasury Operations Specialist in Chennai. The ideal candidate will have a strong understanding of accounting principles and be proficient in MS applications.