HR Process Coordinator

6 days ago

Madurai, Tamil Nadu, India beBeeEmployee Full time ₹ 1,80,000 - ₹ 2,40,000

Job Title: Employee Service Manager

We are seeking an enthusiastic and service-oriented professional to join our HR team.

This role is responsible for addressing employee queries related to payroll, HR policies, benefits, and other internal processes.

  • Act as the first point of contact for employees regarding payroll, HR policies, benefits, and internal queries.
  • Log, track, and ensure timely resolution of employee concerns.
  • Coordinate with HR, Payroll, and Finance teams to resolve issues.
  • Provide clear communication and guidance on company policies and procedures.
  • Maintain employee records with accuracy and confidentiality.
  • Support the development of FAQs, knowledge base, and employee self-service tools.
  • Elevate complex cases to senior HR team members when necessary.

Key Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • At least 1 year of experience in HR, Payroll, or Employee Services (internships or entry-level roles considered).
  • Basic understanding of labor law and payroll practices preferred.
  • Strong communication skills, including Spanish required, English a plus.
  • Good organizational and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency with MS Office and HRIS/Payroll tools advantageous.

Competencies:

  • Service-oriented mindset.
  • Strong interpersonal skills.
  • Attention to detail.
  • Quick learner and adaptable.
  • Team player.

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