HR Service Delivery Specialist

3 weeks ago


Hyderabad, Telangana, India Epiq Full time

Description

Position Overview

Epiq is seeking a highly skilled HR Service Delivery Specialist to join our team. As a key member of our HR shared services model, you will provide exceptional customer service as the first point of contact for HR support of associates, management, external clients, and HR internal teams.

Key Responsibilities

• Evaluate and analyze requests or concerns from clients and stakeholders

• Determine the appropriate resolution or escalation and communicate the resolution to the client, consistent with Service Level Agreements (SLAs)

• Investigate and provide guidance and resolutions regarding HR policy-related questions

• Provide guidance to both managers and associates and recognize when escalation of a situation is necessary

Requirements

• 6-7 years of experience in Human Resource processes

• Subject matter expertise in HR processes

• Advanced level Excel and PowerPoint skills

• Good communication skills, including articulation and comprehension

• Understanding of the language and ability to interact with global employees

What We Offer

• A dynamic and supportive work environment

• Opportunities for professional growth and development

• A competitive salary and benefits package

• The chance to work with a talented and enthusiastic team

Epiq's Commitment to Diversity and Inclusion

Epiq is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



  • Hyderabad, Telangana, India Epiq Full time

    Job SummaryEpiq is seeking a highly skilled HR Service Delivery Specialist to join our team. As a key member of our HR shared services model, you will be responsible for providing exceptional customer service to associates, management, external clients, and HR internal teams.Key ResponsibilitiesEvaluate and analyze requests or concerns, quickly interpreting...


  • Hyderabad, Telangana, India Epiq Full time

    Job SummaryEpiq is seeking a skilled HR Service Delivery Specialist to join our team. As a key member of our human resources shared services model, you will provide exceptional customer service to our associates, management, external clients, and internal teams. This role requires 6-7 years of experience in human resource processes, as well as subject matter...


  • Hyderabad, Telangana, India Epiq Full time

    Job OverviewAn exciting opportunity has emerged at Epiq due to the maturity and evolution of our human resources shared services model. As a HR Service Delivery Specialist, you will come with 6-7 years of experience in Human Resource process, with subject matter expertise and will be required to provide exceptional customer service as the first point of...


  • Hyderabad, Telangana, India Ivy comptech Full time

    About Ivy ComptechWe are seeking a skilled HR Service Delivery Developer to join our team. This role is responsible for designing and developing applications on the ServiceNow platform with a primary focus on HRSD development.Key Responsibilities• Design and develop OOTB and custom applications on the ServiceNow platform with a primary focus on HRSD...


  • Hyderabad, Telangana, India ADCI - Maharashtra Full time

    We are seeking a skilled HR Services Specialist to join our HRS team located in Hyderabad.Key ResponsibilitiesHR Inquiries and Support Respond to employee inquiries regarding policies and programs, including benefits, attendance, job transfer, and payroll deductions.Document Management Prepare and distribute various HR-related documents, such as termination...


  • Hyderabad, Telangana, India Epiq Full time

    Job Description:Position OverviewEpiq is seeking a highly skilled HR Service Delivery Specialist to join our global shared services team. In this role, you will provide exceptional customer service as the first point of contact for HR support, evaluating and analyzing requests or concerns, and determining the appropriate resolution or escalation.Key...


  • Hyderabad, Telangana, India Dr Reddy's Laboratories Limited Full time

    Job Title: International HR Process Delivery PartnerJob Description:We are seeking a detail-oriented and proactive International HR Process Delivery Partner to support the efficient delivery of HR services across multiple regions. This role involves analyzing HR processes, ensuring compliance with global and local policies, and providing operational support...


  • Hyderabad, Telangana, India Epiq Full time

    Job SummaryWe are seeking a highly skilled HR Service Delivery Associate to join our team at Epiq. As a key member of our HR shared services model, you will provide exceptional customer service to associates, management, external clients, and HR internal teams.Key ResponsibilitiesProcess transactions and requests for onboarding, internal movement,...


  • Hyderabad, Telangana, India Epiq Full time

    Job SummaryAn exciting opportunity has emerged at Epiq to support the growth of our human resources shared services model. As a HR Service Delivery Associate, you will provide exceptional customer service as the first point of contact for Human Resources support of associates, management, external clients, and HR internal teams. This includes evaluating and...


  • Hyderabad, Telangana, India Epiq Full time

    Job SummaryAn exciting opportunity has emerged at Epiq to support the growth and evolution of our human resources shared services model. As a HR Service Delivery Associate, you will come with an experience of 1-2 years and will be required to provide exceptional customer services as the first point of contact for Human Resources support of associates,...


  • Hyderabad, Telangana, India Epiq Full time

    Job SummaryAn exciting opportunity has emerged at Epiq to support the growth of our human resources shared services model. As a HR Service Delivery Associate, you will provide exceptional customer services as the first point of contact for Human Resources support of associates, management, external clients and HR internal teams.Key Responsibilitiesa....


  • Hyderabad, Telangana, India 451 Discovery Comm. India Full time

    Experience a fulfilling career at 451 Discovery Comm. India as an HR Service Specialist.Salary: ₹5,50,000 - ₹6,50,000 per annum (approx.)About the RoleIn this role, you will provide efficient and highly informative first-point-of-contact service to all Warner Bros. Discovery employees, alumni, managers, and business partners in India. As an HR Service...


  • Hyderabad, Telangana, India Gamut HR Solutions Full time

    About Gamut HR SolutionsGamut HR Solutions is a reputable company based in Hyderabad, dedicated to delivering exceptional HR solutions. Our mission is to empower businesses by providing tailored services that cater to their unique needs.Job SummaryWe are seeking an experienced Client Service Specialist to join our team. This is a junior role with 1-3 years...


  • Hyderabad, Telangana, India Gamut HR Solutions Full time

    Job Title: Senior HR Specialist for FMCG/Retail IndustryAt Gamut HR Solutions, we are seeking an experienced Senior HR Specialist to join our team in Hyderabad. The ideal candidate will have a strong background in Human Resources and 7-10 years of experience in the FMCG/Retail industry.Responsibilities:• Develop and implement HR strategies in alignment...


  • Hyderabad, Telangana, India Epiq Full time

    About the RoleAs a HR Service Delivery Associate at Epiq, you will play a crucial part in our human resources shared services model. With 1-2 years of experience, you will serve as the first point of contact for HR support, providing exceptional customer service to associates, management, external clients, and HR internal teams.Key ResponsibilitiesEvaluate...


  • Hyderabad, Telangana, India Micron Full time

    Job Title: Global People Services Center SpecialistAt Micron, we are transforming how the world uses information to enrich life for all. We are seeking a highly skilled Global People Services Center Specialist to join our team.Job Summary:The Global People Services Center Specialist will be responsible for managing services specific to a region that are...

  • HR Support Specialist

    4 weeks ago


    Hyderabad, Telangana, India Next Education Full time

    HR Support SpecialistAt Next Education, we are seeking a highly organized and detail-oriented HR Support Specialist to join our team. As an HR Support Specialist, you will play a critical role in assisting with the day-to-day operations of our HR functions and duties.Key Responsibilities:Provide clerical and administrative support to our Human Resources...


  • Hyderabad, Telangana, India Gamut HR Solutions Full time

    Job Title: HR Business Partner SpecialistAbout Us: Gamut HR Solutions is a leading HR consulting firm that provides expert services to businesses across various industries.About the Role: We are seeking an experienced HR Generalist to join our team. The successful candidate will be responsible for assisting the department with daily operations, acting as...


  • Hyderabad, Telangana, India Johnson Controls Full time

    Key Responsibilities:As a Service Delivery Specialist at Johnson Controls, you will be responsible for providing exceptional service support to HVAC&R customers, ensuring their needs are met and exceeded.Key Skills and Qualifications:6-8 years of experience in the HVAC&R industry with a service profileKnowledge and hands-on experience with screw,...


  • Hyderabad, Telangana, India Dr Reddy's Laboratories Limited Full time

    Job Title:International HR Process Delivery PartnerAbout the Role:We are seeking a detail-oriented and proactive International HR Process Delivery Partner to support the efficient delivery of HR services across multiple regions. This role involves analyzing HR processes, ensuring compliance with global and local policies, and providing operational support to...