HR Services Specialist

2 weeks ago


Hyderabad, Telangana, India ADCI - Maharashtra Full time

We are seeking a skilled HR Services Specialist to join our HRS team located in Hyderabad.

Key Responsibilities
  1. HR Inquiries and Support Respond to employee inquiries regarding policies and programs, including benefits, attendance, job transfer, and payroll deductions.
  2. Document Management Prepare and distribute various HR-related documents, such as termination agreements, employment verification letters, and reporting requests.
  3. Service Level Commitment Ensure timely and accurate delivery of HR services, meeting or exceeding established service level commitments.
  4. Continuous Improvement Implement process improvements using KAIZEN and LEAN methodologies to enhance service efficiency and effectiveness.
  5. Data Management Track, measure, and report service level commitment metrics to identify improvement areas and drive process maturity.
Requirements
  • Education Bachelor's degree in Human Resources or a related field.
  • Experience 2-3 years of overall experience with a minimum of 2 years of relevant experience in HR services.
  • Skills Excellent communication skills, proficiency in MS Excel, Word, and Visio, and experience with PeopleSoft and data management.
  • Work Environment The employee will work in a dynamic environment, including morning, evening, and night shifts, and may be required to work from a virtual location in TS.


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