HR Services Specialist
2 weeks ago
We are seeking a skilled HR Services Specialist to join our HRS team located in Hyderabad.
Key Responsibilities- HR Inquiries and Support Respond to employee inquiries regarding policies and programs, including benefits, attendance, job transfer, and payroll deductions.
- Document Management Prepare and distribute various HR-related documents, such as termination agreements, employment verification letters, and reporting requests.
- Service Level Commitment Ensure timely and accurate delivery of HR services, meeting or exceeding established service level commitments.
- Continuous Improvement Implement process improvements using KAIZEN and LEAN methodologies to enhance service efficiency and effectiveness.
- Data Management Track, measure, and report service level commitment metrics to identify improvement areas and drive process maturity.
- Education Bachelor's degree in Human Resources or a related field.
- Experience 2-3 years of overall experience with a minimum of 2 years of relevant experience in HR services.
- Skills Excellent communication skills, proficiency in MS Excel, Word, and Visio, and experience with PeopleSoft and data management.
- Work Environment The employee will work in a dynamic environment, including morning, evening, and night shifts, and may be required to work from a virtual location in TS.
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