
Delivering Exceptional Guest Experiences
1 week ago
Job Role: Duty Manager
Overview of the PositionThis role is responsible for ensuring exceptional guest experiences and maintaining high standards of service. As a Duty Manager, you will be the face of the organization.
- Key Responsibilities: Conduct daily briefings, supervise tasks to deliver highest quality service, analyze rate variance reports, communicate with Front Office Manager, document guest-related issues.
- Additional Tasks: Work closely with other departments, provide management presence, ensure compliance with marketing techniques and sales maximization.
The successful candidate will handle emergencies, conduct night audits, and maintain safety, security, and loss control policies.
About this OpportunityThis is an exciting chance to grow and learn every day. The role requires a strong ability to work independently and as part of a team. You will have opportunities to explore the limitless possibilities of our industry and make every chapter of your story yours to write.
-
Delivering Exceptional Customer Experiences
2 days ago
Gurgaon, Haryana, India beBeeCustomer Full time ₹ 60,00,000 - ₹ 1,20,00,000Customer Service SpecialistWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Specialist. In this role, you will be responsible for delivering exceptional customer experiences to our clients, ensuring their needs are met and exceeded.Job Responsibilities:Provide superior customer service to clients...
-
Delivering Exceptional Customer Experiences
2 days ago
Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 12,00,000 - ₹ 18,00,000Job OverviewThe ideal candidate for this role will be a highly skilled customer service professional with excellent communication skills and a passion for delivering exceptional customer experiences.This position requires the ability to work independently and as part of a team, with strong problem-solving skills and attention to detail.As a customer service...
-
Deliver Exceptional Customer Experience
7 days ago
Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 23,000 - ₹ 25,000Customer Service Representative JobWe are seeking a skilled Candidate to fill the position of Customer Service Representative in our organization.Job Description:This role involves handling customer queries, resolving issues, and providing exceptional service to ensure customer satisfaction.Required Skills and Qualifications:To be successful in this role,...
-
Delivering Exceptional Customer Experiences
5 days ago
Gurgaon, Haryana, India beBeeRetention Full time ₹ 25,00,000 - ₹ 40,00,000Customer Retention AssociateWe are seeking a skilled and enthusiastic Customer Retention Associate to join our team. The successful candidate will be responsible for managing customer relationships, resolving issues, and driving growth through retention strategies.Key Responsibilities:Conduct outbound calls to assess customer satisfaction levels and identify...
-
Guest Experience Expert
2 days ago
Gurgaon, Haryana, India WESTIN HOTELS & RESORTS Full timeOur jobs aren t just about giving guests a smooth check-in and check-out Instead we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowered to move about their space and do what needs to be done Whether...
-
Lead Guest Services Coordinator
2 days ago
Gurgaon, Haryana, India beBeeExperience Full time ₹ 15,00,000 - ₹ 25,00,000Guest Experience SpecialistThis role plays a crucial part in delivering exceptional guest experiences at our hotels.Key Responsibilities:Process all guest check-ins, verifying their identity, payment, and room assignments.Set up accurate accounts for each guest based on their requirements.Enter loyalty program information, ensure rates align with market...
-
Gurgaon, Haryana, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 10,00,000As a Customer Care Representative, you will be responsible for making follow-up calls to existing and potential customers. The role involves maintaining accurate records of calls and coordinating with internal teams to ensure timely responses.Key ResponsibilitiesMake follow-up calls to existing and potential customers to resolve their queries and...
-
Experience Ambassador
2 days ago
Gurgaon, Haryana, India beBeeGuest Full time ₹ 7,29,000 - ₹ 10,72,000Create unforgettable experiences for our guests by delivering exceptional service and support. As a key team member, you will be responsible for ensuring that every guest feels valued and cared for throughout their stay.Key ResponsibilitiesAnalyze guest needs and address requests promptly and efficientlyPrepare and share reports highlighting local...
-
Guest Relations and Hospitality Lead
6 hours ago
Gurgaon, Haryana, India beBeeHospitality Full time ₹ 9,00,000 - ₹ 12,00,000Guest Relations and Hospitality RoleThis role involves managing guest relations and hospitality functions, ensuring daily operations run smoothly. As a key member of the team, you will handle inquiries and requests from internal departments and supervise guest relation operations.Manage guest relations within the centre, driving operational excellence for...
-
Exceptional Customer Experience Professional
4 days ago
Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000Customer Experience RepresentativeWe are seeking a highly skilled professional to deliver exceptional customer experiences at every touchpoint.Respond promptly to customer inquiries via multiple channels.Manage order tracking, returns, exchanges, and refunds in accordance with company policies.Provide accurate product information to assist customers in...