Customer Service Representative

1 week ago


Mysore, Karnataka, India beBeeRepresentative Full time ₹ 8,00,000 - ₹ 12,00,000

Job Title: Customer Service Representative

Description:

We are seeking a skilled and motivated Customer Service Representative to join our team. As a key member of our organization, you will be responsible for engaging with customers via phone calls to schedule appointments with licensed insurance professionals.

This is a full-time, remote position that offers the opportunity to work from home with a consistent U.S. shift. You will be part of a brand-new department and have the chance to shape it from day one.

You will receive hands-on training from U.S.-based insurance experts and learn how to use our dialer to make high-volume outbound calls to potential clients. Your goal will be to introduce our service and assist with scheduling appointments.

Key Responsibilities:
  • Make high-volume outbound calls to potential clients using our dialer.
  • Introduce our service and assist with scheduling appointments.
  • Follow a step-by-step script to guide conversations.
  • Track call results and update statuses in the CRM system.
  • Meet daily and weekly outreach goals with support from your team lead.
Requirements:
  • Excellent spoken English and communication skills.
  • Strong phone presence and the ability to stay positive on calls.
  • Basic computer literacy and familiarity with remote tools.
  • Stable internet connection, electricity, and access to a computer.
  • Experience in phone support, telemarketing, call center work, or similar is a plus.
What We Offer:
  • 100% remote work arrangement with a consistent U.S. shift.
  • The opportunity to join a brand-new department and help shape it from day one.


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