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Customer Service Representative
2 weeks ago
We are seeking a skilled and experienced Central Reservation Executive to join our team. As a key member of our reservations department, you will be responsible for managing accurate reservations in the system as per company guidelines.
This is an exciting opportunity to work with a reputable hospitality organization, utilizing your expertise in hotel reservation systems and procedures to deliver exceptional service to our guests.
- Oversight of accurate reservations in the system as per company guidelines.
- Settlements and follow-up with B2B clients for extended credit.
To succeed in this role, you will require:
- Excellent communication and customer service skills.
- Proficiency in hospitality management software.
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Previous experience in hotel reservations.
- Knowledge of hotel booking systems and procedures.
- Ability to work well in a team environment.
We are looking for candidates who possess a minimum 2 years' experience as a supervisor/Executive in Reservation/Front Office department of a 3*/4* Hotels. A graduate degree in any stream is also preferred. Fluency in English and Hindi speaking is required.
Key Requirements:- Minimum 2 years' experience in hotel reservations.
- Graduate degree in any stream.
- Fluency in English and Hindi speaking.
- Competitive salary package.
- Opportunities for career growth and development.
- A supportive and dynamic work environment.
