BPO Team Lead

UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes...

Team Lead OpportunityWe are seeking a highly skilled Team Lead to join our organization and contribute to the success of our mechanical engineering projects. As a key member of our team, you will be responsible for leading and mentoring a team of Mechanical Engineers in the design development of mechanical components for water, effluent, and sewage treatment...

Audit Leader RoleWithum's Auditing and Attest Engagement services are built around a team of experts who deliver high-quality assurance services to clients. As an Audit Senior, you will work with our team to provide audit services, review and compilation services, and other agreed-upon procedures to various client sizes and industries.You will be responsible...

Leadership Opportunity:We are seeking a seasoned leader to manage high-performing teams and drive business results. Key Responsibilities:Lead cross-functional teams of 10-15+ membersDevelop and present strategic reports to senior managementUtilize data analytics to inform decision-making and drive team performanceRequirements:Proven experience in managing...

Job DescriptionThe primary responsibility of this role is to lead a team of professionals in processing new business and end-to-end policy servicing for group business. The successful candidate will be responsible for coordinating with sales and actuarial teams to ensure the efficient closure of individual group processes.The role requires the ability to...

The role of an engineering manager involves overseeing the performance of a team, ensuring they meet established targets through effective project management and staff guidance.Key Responsibilities:Lead and support the engineering team to achieve high-level objectivesDevelop a strategic approach to technical development, identifying areas for growth and...

Lead Web Development TeamThis position is ideal for a seasoned professional with experience in web development and leadership. As the lead of our web development team, you will be responsible for overseeing the creation of high-quality websites and web applications.Job Description:The primary responsibility of this role is to lead the web development team in...

The role of a BPO Excel Specialist involves providing advanced data analysis and reporting support to customers.Key Responsibilities:Perform in-depth data analysis, creating reports using complex Excel functions such as VLOOKUP, INDEX-MATCH, and Pivot Tables.Develop informative charts and dashboards for business insights, leveraging Excel's capabilities to...

In this senior leadership role, you will have the opportunity to drive innovation and technology forward.About the position:Lead a high-performing team to design, build, and run cloud-based applications and integrations. Partner with stakeholders, guide delivery, and raise quality through reviews, standards, and coaching.Key ResponsibilitiesOversee and...

Job Title: Operations Management SpecialistLocation: Bengaluru, IndiaType: Full-timeShifts: Rotational Shift including night shifts Work Mode: On-siteSeniority Level: Mid-SeniorJob SummaryWe are seeking a seasoned Operations Manager to lead voice-based BPO teams. You'll oversee daily delivery, manage performance metrics (AHT, CSAT, FCR, SLA), and drive...