Senior Technical Support Specialist

3 days ago

Thoothukudi, Tamil Nadu, India beBeeEngineer Full time ₹ 8,00,000 - ₹ 20,00,000

Job Summary

">L2 Engineer Opportunity

We are seeking a highly skilled and proactive L2 Engineer to join our technical team.

The ideal candidate will be responsible for handling escalated technical issues, performing advanced troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level.

">

Key Responsibilities:

">
  • Handle incidents, service requests, and escalations from the L1 support team.
  • Perform root cause analysis and provide timely resolutions.
  • Monitor systems, applications, and infrastructure to ensure high availability and performance.
  • Collaborate with cross-functional teams for complex issue resolution.
  • Document solutions, knowledge articles, and update standard operating procedures.
  • Provide guidance and mentoring to junior engineers.
">

Requirements

">Essential Skills & Qualifications:
Bachelor's degree in Computer Science or related field.
2-5 years of experience in IT support or technical engineering roles.
Strong knowledge of operating systems.
Experience with hardware and software troubleshooting.
Familiarity with ITSM tools (ServiceNow, Jira, etc.).
Basic Knowledge of firewall, networking and server administration.
">

Benefits

">What We Offer:
Opportunity to work with a dynamic team on challenging projects.
Professional growth and development opportunities.
Collaborative and supportive work environment.

  • Senior Technical Support Specialist

    4 days ago

    Thoothukudi, Tamil Nadu, India beBeeService Full time ₹ 90,00,000 - ₹ 1,20,00,000

    **Job Overview**We are seeking a highly skilled and experienced Senior Service Technician to join our team. As a Senior Service Technician, you will be responsible for providing advanced technical support and assistance to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.The ideal candidate will have...

  • Technical Support Specialist

    10 hours ago

    Thoothukudi, Tamil Nadu, India beBeeTechnical Full time ₹ 30,00,000 - ₹ 80,00,000

    Technical Support SpecialistWe are seeking a highly skilled professional to join our team as a Technical Support Specialist. The ideal candidate will have 2-5 years of relevant experience and hold a degree in Computer Science, Electronics, or a related field.The successful candidate will possess exceptional technical skills, including:Exceptional...

  • Senior Production Support Specialist

    4 days ago

    Thoothukudi, Tamil Nadu, India beBeeProductionSupport Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Opportunity: Senior Production Support Specialist">We are seeking a highly skilled and experienced professional to join our team as a Senior Production Support Specialist. In this role, you will be responsible for providing top-notch support to business users directly, ensuring seamless operation of our production environment.">Key...

  • Technical Support Specialist

    10 hours ago

    Thoothukudi, Tamil Nadu, India beBeeTechnical Full time ₹ 20,17,800 - ₹ 25,11,870

    Technical Support SpecialistWe're seeking a skilled Technical Support Specialist to join our team.This role involves providing top-notch technical assistance, leveraging advanced tools and expertise to resolve complex issues efficiently.Key Responsibilities:Determine root causes of technical problems and implement effective solutions.Collaborate closely with...

  • Technical Support Specialist

    4 days ago

    Thoothukudi, Tamil Nadu, India beBeeFieldSupport Full time ₹ 37,00,000 - ₹ 53,00,000

    Job Title: Technical Support SpecialistWe are seeking a skilled and experienced Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance and solutions to customers across various industries.Your primary focus will be on troubleshooting and resolving issues related to EDC products, servo drives,...

  • Technical Support Expert

    4 days ago

    Thoothukudi, Tamil Nadu, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title: Technical Support ExpertThis is a full-time remote role where you will provide technical support, troubleshoot issues, and assist with desktop computers and general information technology needs.The specialist will handle help desk support and ensure that IT-related issues are resolved promptly to maintain seamless operations.Key...

  • Technical Support Expertise for Microsoft Windows

    5 days ago

    Thoothukudi, Tamil Nadu, India beBeeSupport Full time ₹ 8,00,000 - ₹ 15,00,000

    Windows Support SpecialistEmbark on a career-enhancing opportunity as a Windows Support Specialist, where you will be the first point of contact for customers seeking assistance with Microsoft Windows and O365 issues.In this role, you will provide fast, clear, and effective solutions through chat support, creating a positive experience by showing empathy and...

  • Advanced Technical Support Expert

    16 hours ago

    Thoothukudi, Tamil Nadu, India beBeeCertificate Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job SummaryWe are seeking an experienced Technical Support Professional to join our team. As a Senior Technical Support Engineer, you will be responsible for delivering exceptional technical support and guidance to our enterprise-level customers.

  • Senior Oracle Technical Support Professional

    3 days ago

    Thoothukudi, Tamil Nadu, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,60,000

    Oracle Technical Support Specialist in SCMThis is a dynamic role for an Oracle Technical Support specialist to expand their technical expertise in Supply Chain Management (SCM).Technical support is provided for Oracle EBS R12, specifically across multiple Supply Chain and Manufacturing modules.Key Responsibilities:Utilize strong proficiency in SQL / PL/SQL,...

  • Technical Support Expert

    7 days ago

    Thoothukudi, Tamil Nadu, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 19,00,000

    Technical Support SpecialistEmpowering customers with passion and urgency, we are a community of inspired professionals. Over four decades, we have evolved and led the market with innovative technologies.We are seeking a skilled technical professional to join our remote working environment. As a key member of our team, you will provide technical assistance...