Operations Excellence Leader

Job OverviewWe are seeking a Quality Excellence Leader to oversee the implementation of quality standards and drive continuous improvement in our processes.Key Responsibilities:Define Inspection Criteria: Develop and maintain inspection criteria for products, ensuring effective implementation across the organization.Process Optimization: Monitor process...

Key Roles and Responsibilities:We are seeking a seasoned Process Excellence Leader to spearhead our journey towards operational excellence, focusing on reducing costs, enhancing efficiency, and elevating product quality.This role will be pivotal in driving lean transformation, process standardization, and best practice implementation across various...

Role OverviewWe are seeking an experienced leader to oversee our operations and drive team performance.Key Responsibilities:Strategically manage a high-performing team to achieve operational excellence.Develop and implement process optimization strategies to improve efficiency and productivity.Measure and achieve key performance indicators (KPIs) that align...

Senior Team LeaderJob Responsibilities:Develop expertise in fixed income analytics and risk management.Independently support client queries, including fixed income instruments and returns.Become a subject matter expert in end-to-end services operations support for clients, including workflows, data validation, and process improvements.Partner with regional...

Job Title: Financial Tax Operations LeaderLocation: Gurugram, HybridWe are looking for an experienced Financial Tax Operations Leader to lead a team and drive accurate, compliant tax reporting for annuity products.Key Responsibilities:Lead & mentor a team of 15–20 associatesOversee tax reporting for annuity transactions (premiums, payouts, interest,...

Job OverviewA senior insurance operations leader is needed to oversee large-scale, multi-client operations and drive strategic growth.The ideal candidate brings deep domain expertise in insurance and/or BFSI, with a strong track record of operational leadership, client engagement, and transformation delivery across global markets.Main Responsibilities:Lead...

Job Title: Voice Process Operations Manager​Key Responsibilities:Drive operational excellence in voice processes by leading cross-functional teams and initiatives to enhance process efficiency, quality, and client satisfaction.Oversee Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to optimize delivery, adherence, and continuous...

Quality Assurance SpecialistEffective collaboration and open communication are essential for delivering exceptional results. At the core of this role is a deep understanding of quality control processes and a passion for streamlining operations to drive efficiency.Key ResponsibilitiesEstablish and track key performance indicators to measure team success,...

Operational Performance Optimization LeaderThe Director of Operations is responsible for developing and maintaining comprehensive dashboards, scorecards, and exception trackers to optimize operational performance.Key Responsibilities:Dashboards and Tools: Collaborate with Tech/Product teams to refine and roll out operations dashboards or tools, ensuring...

Key Job Responsibilities:The ideal candidate will have a solid background in business operations and be able to drive operational excellence.Pipeline Management:Conduct regular audits on pipeline data to ensure accuracy, completeness, and consistencyMaintain and update the real-time dashboard by ensuring accurate and timely feeding of pipeline dataMarketing...