Strategic Business Development Manager

3 days ago


Tiruppur, Tamil Nadu, India beBeeCommunication Full time ₹ 8,50,000 - ₹ 9,00,000
Team Leader Position

The ideal candidate will play a pivotal role in driving business growth and ensuring operational efficiency. As a Team Leader, you will oversee a team of professionals to achieve daily objectives, maintain high levels of customer satisfaction, and monitor key performance indicators such as AHT, shrinkage, attrition, CSAT, and SLAs.

  • Key Responsibilities:
  • Customer Service, Customer Support, and Customer Service Management expertise
  • Experience in achieving and maintaining high levels of Customer Satisfaction
  • Excellent verbal and written Communication skills
  • Familiarity with Banking, Anti Money Laundering (AML), Money Laundering (ML) and Know Your Customer (KYC)

In addition, the successful candidate will develop and implement strategies to reduce shrinkage and attrition rates through effective people management practices, collaborate with other teams to resolve issues, and ensure compliance with company policies and procedures while driving business growth through innovative solutions.

What We Offer:
  • A dynamic work environment
  • Opportunities for professional growth and development
  • A competitive compensation package


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