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Senior Mortgage Origination Manager

1 month ago


Pune, Maharashtra, India 2coms Full time
Job Title: Senior Mortgage Origination ManagerJob Summary:

We are seeking a highly experienced Senior Mortgage Origination Manager to lead our team in Pune. The ideal candidate will have a strong background in mortgage origination, team management, and customer service.

Key Responsibilities:
  • Lead a team of processors in a customer-driven environment
  • Handle 2nd level escalations and discuss, solve, and support team with ongoing operations
  • Manage operations through end-to-end planning, metrics review, and root cause analysis
  • Ensure adherence to KPI and SLAs in delivery by performing sampling audits of the team on a consistent basis
  • Review overall staff performance and recommend
  • Ensure attrition targets are not breached
Requirements:
  • 7+ years of experience in mortgage origination along with minimum 2 years of team management experience
  • Deep knowledge in loan underwriting
  • Strong leadership and team management skills
  • Excellent communication and customer service skills
What We Offer:
  • Competitive salary range of 10.75L - 15L
  • US Shift
  • Immediate joiner only