Senior Operations Leader

1 day ago

Thiruvananthapuram, Kerala, India beBeeOperational Full time ₹ 15,00,000 - ₹ 25,00,000

Operations Management Opportunity

We are seeking an experienced and skilled Operations Manager to lead our KYC operations team.

The ideal candidate will have a strong background in Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting. They will be responsible for designing, implementing, and managing a robust internal Know Your Customer (KYC) program for a leading organization.

Key Responsibilities:
  • Lead and manage KYC operations in alignment with compliance frameworks, policies, and internal control standards.
  • Oversee Business-As-Usual (BAU) and client refresh processes, while identifying opportunities for global process migration and scalability.
  • Provide effective people management, including coaching, mentoring, and ensuring service-level standards are consistently achieved.
  • Collaborate with Compliance and senior business leaders to ensure adherence to regulatory requirements and business objectives.
  • Supervise client onboarding processes and implement enhancements to improve the client experience.
  • Deliver timely and accurate MIS reports for senior stakeholders.
  • Monitor daily account refresh activities to ensure documentation and regulatory standards are met.
  • Conduct quality assurance reviews on onboarding and refresh cases to ensure compliance and accuracy.
  • Maintain and update the 'Book of Work' for system enhancements, upgrades, and process improvements.
Requirements:
  • Strong background in AML monitoring, governance, oversight, and regulatory reporting.
  • Proven ability to design, implement, and manage a robust internal KYC program.
  • Effective leadership and people management skills.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits:

This is an excellent opportunity to join a leading organization and take your career to the next level. You will have the chance to work with a talented team, develop new skills, and contribute to the success of the company.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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