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Technical Production Support Specialist

1 month ago


Mumbai, Maharashtra, India Sensapod Solutions OPC Private Limited Full time

**Job Summary**

We are seeking a highly skilled Technical Production Support Specialist to join our team at Sensapod Solutions OPC Private Limited. The ideal candidate will have a strong background in supporting FinTech products/applications using the MERN stack and will be responsible for the day-to-day maintenance of our application systems.

**Key Responsibilities**

  • Identify and troubleshoot application issues, and resolve or escalate them as necessary.
  • Collaborate with the Infrastructure Service Support team to manage communication and client relationships.
  • Ensure all production changes are made in accordance with our lifecycle methodology and risk guidelines.
  • Coach and mentor less experienced team members and act as a subject matter expert.

**Requirements**

  • 2-4 years of experience in supporting FinTech products/applications using the MERN stack.
  • In-depth functional knowledge of the applications supported and their interdependencies.
  • Strong communication and interaction skills.
  • Bachelor's degree in Computer Science or a related field.