Technical Production Support Specialist
3 weeks ago
**Job Summary**
We are seeking a highly skilled Technical Production Support Specialist to join our team at Sensapod Solutions OPC Private Limited. The ideal candidate will have a strong background in supporting FinTech products/applications using the MERN stack and will be responsible for the day-to-day maintenance of our application systems.
**Key Responsibilities**
- Identify and troubleshoot application issues, and resolve or escalate them as necessary.
- Collaborate with the Infrastructure Service Support team to manage communication and client relationships.
- Ensure all production changes are made in accordance with our lifecycle methodology and risk guidelines.
- Coach and mentor less experienced team members and act as a subject matter expert.
**Requirements**
- 2-4 years of experience in supporting FinTech products/applications using the MERN stack.
- In-depth functional knowledge of the applications supported and their interdependencies.
- Strong communication and interaction skills.
- Bachelor's degree in Computer Science or a related field.
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