Remote Technical Support Specialist

1 week ago


Guntur, Andhra Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000
Technical Support Professional

The ideal candidate will possess a strong technical background and excellent interpersonal skills to provide remote technical support and problem resolution assistance.

Key Responsibilities:
  • Deliver exceptional customer service and teamwork skills to foster and enhance customer relationships.
  • Gain knowledge of assigned customers' technical and business environments.
  • Document and verify reported issues.
  • Troubleshoot and resolve problems utilizing available tools, resources, and documentation.
  • Engage additional resources when necessary.
  • Communicate effectively with management, peers, and account teams in support of customers.
Requirements:
  • 2+ years relevant work experience or commensurate college-level coursework.
  • Travel may be required, including early morning or late evening hours.
  • Flexibility to work variable shifts, including weekends.

We offer competitive compensation and benefits, as well as opportunities for professional growth and development.

This job description is subject to change at any time.



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