Customer Support Specialist

23 hours ago

Varanasi, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 2,50,000 - ₹ 4,50,000

Job Overview

We are seeking a skilled and customer-focused professional to fill the role of Customer Support Specialist.

The ideal candidate will have excellent communication skills, patience, and a willingness to learn and adapt to new situations.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, or other communication channels.
  • Respond to customer inquiries, concerns, and complaints in a timely and professional manner.
  • Maintain accurate records of customer interactions and update databases accordingly.
  • Escalate complex issues to the relevant department when necessary.
  • Collaborate with internal teams to resolve customer issues and improve overall service quality.

Requirements:

  • Excellent verbal and written communication skills.
  • Positive attitude, patience, and problem-solving ability.
  • Ability to work effectively in a team environment and adapt to changing priorities.

Benefits:

This role offers a unique opportunity to develop your skills and experience in customer support, while contributing to the success of our organization.

Working Hours:

Full-time, with flexible working arrangements available.

Training and Development:

Ongoing training and development opportunities to enhance your skills and knowledge.

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