Technical Leadership Opportunities
4 weeks ago
About the Role:
An Engineering Manager (EM) will own one full charter within CX org and play a tech-managerial EM role, working with various stakeholders, peers, and teams to contribute to organizational commitments and growth.
About the Team:
Customer Experience at Flipkart is responsible for customer-facing post-order flow and enterprise applications. We build intelligent systems that proactively understand customer issues and provide customized solutions at scale. Our team is proactive and reactive, gauging customer intentions and providing differential solutions through omnichannel approaches. This includes voice, bots, email, social media, and unified views across internal systems.
You are Responsible For:
An Engineering Manager leads high-performing teams towards realizing Flipkart's vision. They mentor team members, handle career growth, and define abstractions/capabilities for current/future product/platform asks. Execution is driven using agile methodologies, removing impediments with a big picture in mind.
Key Responsibilities:
- Lead, develop, and coach top technical talent teams
- Manage diverse stakeholders and drive project execution using agile methodologies
- Build scalable and reliable technology solutions at a rapid pace
To succeed in this role, you should have:
- B.E/B.Tech or similar qualification with experience as a technical leader and people manager for at least 2+ years and a total of 9+ years of experience
- Experience managing 4-6 member teams and delivering high-quality projects on time
- Experience building, developing, and coaching teams of best technical talent
- Experience managing diverse teams and delivering high-quality projects on time
Estimated Salary: ₹25,00,000 - ₹35,00,000 per annum
This salary estimate is based on industry standards and locations such as Bengaluru, India. The actual salary may vary based on individual qualifications, experience, and performance.
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