Strategic Client Servicing Expert

2 days ago

Guntur, Andhra Pradesh, India beBeeClientServicing Full time ₹ 8,00,000 - ₹ 13,00,000
Job Description:

This role involves acting as the primary point of contact for client requirements and queries.

  • Understand client objectives and ensure smooth communication with clarity.
  • Support the team in maintaining positive client relationships through regular engagement and relationship management.

Strategy Support & Content Development

You will assist in drafting communication materials such as briefing notes, presentations, and one-pagers to support client deliverables.

  • Gather insights, case studies, and industry news to inform client communication.
  • Contribute to thought-leadership and reputation management initiatives under guidance from senior leadership.

Execution & Coordination

Coordinate with internal teams (design, strategy, execution) to deliver quality outputs on time, ensuring processes run smoothly and timelines are met.

  • Track deliverables and provide operational support to the Unit Lead/Manager for client projects.

Research & Insights

Conduct basic research, competitor benchmarking, and trend tracking to identify potential communication opportunities.

  • Monitor industry and digital trends to stay up-to-date on the latest developments.

Business Support

Identify small opportunities for growth within existing accounts and support the team in preparing pitches and proposals.

  • Assist in preparing performance reports with clear insights and learnings.

Qualifications & Experience:

To be successful in this role, you will need:

  • 2-3 years of experience in client servicing, communications, PR, or related fields.
  • Strong communication and coordination skills.
  • Good writing and presentation abilities.
  • Awareness of digital media, influencers, and media landscapes.
  • Proficiency in MS PowerPoint, Word, and Excel.

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