Digital Client Servicing Specialist

4 days ago

Guntur, Andhra Pradesh, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 25,00,000
Job Overview

The Client Servicing Executive plays a pivotal role in executing day-to-day operational works for various accounts as needed.

  • Key Responsibilities:
  • Client Relationship Management: Manage and maintain client relationships to ensure high levels of satisfaction.
  • Critical Issue Resolution: Address and resolve client concerns efficiently, escalating complex issues when necessary.
  • Strategic Planning: Develop and implement effective strategies to meet client objectives.
  • Collaboration and Innovation: Collaborate with internal teams to deliver integrated marketing solutions.
  • Market Analysis: Analyze market trends and competitor activity to stay ahead in the industry.
Qualifications and Requirements

To succeed in this role, you should possess:

  • A degree in Marketing, preferably in Advertising or Communications.
  • 2-2.5 years of experience in digital advertising.
  • Expertise in client servicing with proficiency in addressing and resolving client concerns efficiently.
  • Strong project management skills, handling multiple projects, deadlines, and deliverables effectively.
  • A good understanding of industries such as BFSI, Energy, and Retail.

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