International Customer Relationship Specialist

3 days ago


Alleppey, Kerala, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000

Are you a skilled customer service professional with experience in B2B and B2C international customer service domains?

Job Summary:

We are seeking an accomplished relationship specialist to serve as the primary point of contact for issue resolution and customer communication via calls and emails throughout the order delivery lifecycle.

As a key member of our team, you will be responsible for accurate feasibility checks, product selection, and contract creation while ensuring strict adherence to client standards and guidelines.

Key Responsibilities:
  • Serve as the single point of contact for issue resolution and customer communication via calls and emails throughout the order delivery lifecycle.
  • Accurately perform feasibility checks and product selection using client tools, adhering to client standards and guidelines.
  • Create contracts and maintain end-to-end visibility of order status.
  • Proactively manage internal and external stakeholder engagement, ensuring clear and concise communication.
  • Ensure 100% quality and KPI compliance for all deliverables.

If you have a passion for delivering exceptional customer experiences and meeting business objectives, we encourage you to apply for this exciting opportunity.



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