
Strategic Partnership Development Specialist
1 day ago
School Relationship Management Opportunity
Our organization is seeking an experienced School Relationship Manager to join our team. The successful candidate will have a proven track record of managing school partnerships and client relationships, with a strong network of 50-60 schools.
Job Description:The ideal candidate will be responsible for onboarding schools into our initiatives, establishing and nurturing long-term relationships with principals, coordinators, and decision-makers. They will also ensure end-to-end onboarding, including documentation, registration, and payment realization. As the single point of contact for assigned schools, they will address queries and ensure high satisfaction.
Key responsibilities include:
- Onboarding institutions into our initiatives through existing connections.
- Establishing and nurturing strong, long-term relationships with key school stakeholders.
- Ensuring smooth onboarding processes, including documentation, registration, and payment realization.
- Acting as the primary point of contact for assigned schools, addressing queries, and ensuring high satisfaction.
- Monitoring school participation, tracking engagement levels, and gathering feedback.
- Conducting orientation sessions, webinars, and events to strengthen engagement.
- Maintaining accurate school records in CRM systems and ensuring timely reporting.
- Driving retention by ensuring schools continue participation in subsequent years.
To be successful in this role, the ideal candidate will possess:
- A Bachelor's degree in Business, Education, Marketing, or a related field.
- 5-8 years of relevant experience in school relationship management, educational sales, or client servicing in the education/EdTech sector.
- An established network of 50-60 schools with strong professional relationships.
- A deep understanding of the K-12 school decision-making ecosystem.
- Strong communication, stakeholder management, and problem-solving skills.
- Proficiency with CRM systems and MS Office applications.
While not required, the following attributes would be beneficial:
- Prior experience with EdTech programs or assessment solutions.
- Strong presence within the Delhi/NCR school network.
- Ability to manage multiple school accounts with professionalism and efficiency.
- Willingness to travel locally/regionally when required.
Success in this role will be measured by:
- Number of schools onboarded from existing networks.
- School retention and repeat participation rate.
- Stakeholder satisfaction scores.
- Timeliness of payments and accuracy of handovers to operations.
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