Customer Service Ambassador

6 days ago

Hyderabad, Telangana, India beBeeHospitality Full time ₹ 7,00,000 - ₹ 12,00,000

Job Title: Front Desk Executive

The ideal candidate will provide exceptional hospitality and ensure a seamless experience for visitors and guests.

  1. Ensure a warm welcome and a professional demeanor at all times.
  2. Manage front desk operations, including check-in/check-out procedures.
  3. Respond to guest inquiries and resolve issues in a timely and efficient manner.
  4. Provide assistance with room assignments, amenities, and services.
  5. Maintain accurate records and reports of guest interactions.

Key Skills:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic math skills and accuracy in handling cash and credit transactions.
  • Knowledge of hotel operations and policies.

Benefits:

Competitive salary and benefits package, including medical, dental, and vision insurance. Paid time off and holidays, as well as opportunities for career advancement and professional development.

Work Environment:

Our hotel is committed to providing a positive and inclusive work environment that supports the growth and well-being of our employees. We offer a dynamic and engaging work atmosphere, with opportunities to learn and develop new skills.

Requirements:

High school diploma or equivalent required. Previous experience in a customer-facing role, preferably in a hospitality setting, is preferred but not required.

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