
Customer Service Ambassador
1 day ago
Customer Service Ambassador
About the RoleWe are seeking a highly skilled and dedicated Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service experience through inbound and outbound calls, emails, and other communication channels.
- Manage large volumes of customer inquiries in a timely manner and resolve issues related to bus bookings.
- Identify customer needs, clarify information, research every issue, and provide solutions or alternatives.
- Build sustainable relationships with customers by taking the extra mile and providing exceptional service.
To succeed in this role, you will need to have:
- A strong track record of achieving quota and excellent phone and verbal communication skills.
- Familiarity with CRM systems and practices, as well as a customer-focused and adaptable personality.
- The ability to multitask, set priorities, and manage time effectively.
We offer a competitive salary and benefits package, including:
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Rotational week offs and shifts.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply today.
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