Customer Service Ambassador

1 day ago


Hyderabad, Telangana, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title:

Customer Service Ambassador

About the Role

We are seeking a highly skilled and dedicated Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service experience through inbound and outbound calls, emails, and other communication channels.

  • Manage large volumes of customer inquiries in a timely manner and resolve issues related to bus bookings.
  • Identify customer needs, clarify information, research every issue, and provide solutions or alternatives.
  • Build sustainable relationships with customers by taking the extra mile and providing exceptional service.
Required Skills and Qualifications

To succeed in this role, you will need to have:

  • A strong track record of achieving quota and excellent phone and verbal communication skills.
  • Familiarity with CRM systems and practices, as well as a customer-focused and adaptable personality.
  • The ability to multitask, set priorities, and manage time effectively.
Benefits

We offer a competitive salary and benefits package, including:

  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Rotational week offs and shifts.
Others

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply today.



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