
Revenue Growth Specialist
2 days ago
Job Overview:
As a seasoned collections professional, you will play a pivotal role in driving revenue growth and enhancing customer relationships.
Key Responsibilities:
- Drive effective collections across multiple sources to reduce outstanding dues.
- Monitor delinquency by bucket and DPD, focusing on non-starters and defaulting accounts.
- Resolve client discrepancies, process refunds, and manage account adjustments efficiently.
- Coordinate with tracing teams, legal support, and sales to recover dues and assets.
Requirements:
- Graduate degree in any discipline.
- Proven experience in collections and customer account monitoring.
- Familiarity with compliance and audit procedures in financial services.
- Excellent negotiation, reconciliation, and customer interaction skills.
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