Customer Experience Champion

2 weeks ago

Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,50,000
Job Opportunity

The ideal candidate possesses excellent communication skills and a passion for resolving customer issues. As a key player in converting customers into enthusiastic advocates, you will be responsible for delivering exceptional service experiences.

  • Communicate with customers via phone and chat to provide timely resolutions.
  • Offer knowledgeable answers to questions about products, pricing, and availability.
  • Collaborate with internal departments to meet customer needs and drive business growth.
  • Maintain accurate records in various platforms.
Required Skills and Qualifications
  • A minimum of 1 year of relevant work experience in a customer-facing role.
  • Superior phone etiquette and strong verbal, written, and interpersonal skills.
  • Able to multitask, organize, and prioritize work efficiently to achieve business objectives.

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