
Operational Process Analyst
19 hours ago
Role Summary:
We are seeking an experienced process analyst to join our organization. This role involves designing, developing, and deploying business processes that support sales efforts at a national or global level.
The successful candidate will be responsible for
- Designing sales incentive plans to drive revenue growth
- Developing new or enhanced business processes to support customers and partners
- Integrating IT solutions across functions, business groups, or geographic requirements
- Driving process efficiency and effectiveness to achieve metric targets
Key Responsibilities:
- Lead process improvement teams to design, develop, test, support, train, and troubleshoot business processes
- Interact with senior management, stakeholders, and operational teams to ensure effective collaboration
- Apply foundational knowledge of business/IT principles to projects of limited scope
- Provide information, analysis, and recommendations in support of team initiatives
- Develop expertise and practical knowledge of applications within a business environment
Required Skills and Qualifications:
- Software testing and quality assurance
- Business operations knowledge and experience
- Excellent communication and teamwork skills
- English proficiency
Requirements:
- Bachelor's degree in Business Administration, Computer Science, or related field
- 0-2 years of experience in IT or business operations
- Able to exercise independent judgment within defined parameters
- Strong teamwork and collaboration mindset
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