Order Processing Analyst(Order Management, Logistic Operations

2 days ago

Lucknow, Uttar Pradesh, India Ardem Data Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are seeking a Data Analyst to manage the order processing tasks for our clients related to washroom equipment using the Salesforce application. This role requires working in the night shift (EST) and demands high attention to detail and excellent communication skills.

Key Responsibilities:

  • Manage multiple tasks efficiently while maintaining high-quality standards.
  • Utilize Salesforce or similar CRM tools for data management.
  • Process orders in the Salesforce application accurately and efficiently.
  • Handle email communications related to order processing and client inquiries.
  • Maintain detailed records of all transactions and communications.
  • Ensure timely processing and resolution of orders.
  • Collaborate with team members to improve order processing workflows.

Requirements:

  • Education: Bachelors degree in Science (BSc), Commerce (BCom), or Technology (BTech).
  • Experience: Minimum 1+ years in back-office support roles.
  • Strong written and verbal communication skills.
  • Exceptional attention to detail and accuracy.
  • Ability to work independently and handle multiple tasks efficiently.
  • MS Excel proficiency (VLOOKUP, Pivot Tables, Data Validation, etc.).
  • Proficient in using Salesforce or similar CRM software.

Shift Timings:

07:00 PM to 04:00 AM, 09:00 PM to 06:00 AM, 10:00 PM to 07:00 AM

Work Days:

Monday to Friday

Technical Specifications: Laptop Specifications:

Screen Size: 14 Inches o Screen Resolution: FHD

Processor: Intel i5 or higher

RAM: Minimum 8GB (Must)

Type: Windows Laptop

Internet Speed:

100 MBPS or higher

About ARDEM

ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.

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