Operations Strategist

1 day ago

Lucknow, Uttar Pradesh, India beBeeBusiness Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Business Development Analyst

The role of the Business Development Analyst is to partner with stakeholders and drive end-to-end delivery of business solutions.

  • Key responsibilities include gathering, analyzing, and documenting business requirements for Salesforce and nCino solutions, translating business needs into functional and technical requirements, and collaborating with development teams to ensure proper design and delivery.
  • Additionally, the Business Development Analyst will conduct gap analysis, process mapping, and recommend system enhancements aligned with banking operations, configure nCino features, and support UAT, training, and change management activities.

Required Skills & Qualifications

  • 6+ years of experience as a Business Analyst, with at least 3+ years focused on Salesforce and nCino implementations in banking/financial institutions.
  • Strong knowledge of Commercial Lending, Loan Origination, Treasury Management, and Banking Operations.
  • Hands-on experience in nCino modules such as: Loan Origination System (LOS), Credit Memo, Collateral, Covenant Tracking, Deposit Account Opening, and Workflow/Approval processes.
  • Expertise in Salesforce CRM (Service Cloud, Sales Cloud, Communities, Lightning).
  • Ability to create user stories, process flows, functional specs, and test cases.
  • Experience with Agile/Scrum methodology.
  • Strong understanding of data migration, integrations (APIs, middleware), and reporting tools.
  • Excellent communication, stakeholder management, and problem-solving skills.

Preferred/Good-to-Have

  • Salesforce Certified Administrator or Business Analyst certification.
  • nCino 201 or 301 certifications.
  • Knowledge of Regulatory Compliance, KYC, AML, and Risk Management in banking.
  • Experience in global banking digital transformation projects.

Education

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
  • Master's degree (MBA / MS) preferred but not required.

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