Senior Customer Retention Specialist

21 hours ago


Kollam, Kerala, India beBeeNegotiation Full time ₹ 40,00,000 - ₹ 55,00,000
Business Development Representative

We are seeking a highly motivated and proactive individual to manage customer interactions, facilitate subscription purchases, and resolve outstanding overages.

This role involves contacting customers whose trials have expired, promoting purchase conversions, processing orders, and addressing account issues. You will also track follow-ups, monitor outcomes, and generate reports on key metrics such as conversion rates and account actions.



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