Voice Based Client Care Professional

2 days ago


Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 7,50,000 - ₹ 15,00,000
Customer Support Specialist

We are seeking highly skilled and articulate professionals to provide voice-based support to our UK-based clients. The ideal candidate will possess excellent communication skills, a neutral or UK-accented tone, and experience in international voice-based client support.

Key Responsibilities:
  • Manage inbound and outbound voice interactions with clients in a professional and courteous manner.
  • Address client issues related to services, transactions, or operational concerns.
  • Maintain detailed and accurate records of all client interactions using CRM tools.
  • Escalate unresolved issues to internal teams and ensure timely follow-up.
  • Collaborate with internal departments to enhance client satisfaction and service delivery.
Required Skills and Experience:
  • 1-3 years of experience in international voice-based client support, preferably with UK clients.
  • Strong interpersonal, communication, and problem-solving skills.
  • Familiarity with CRM platforms such as Salesforce, Zendesk, or similar.
Preferred Qualifications:
  • Bachelor's degree in any discipline.
  • Certifications in customer service or voice process operations are a plus.


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