Voice Call Specialist

16 hours ago


Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 9,00,000 - ₹ 10,80,000
Customer Support Representative

We are seeking a professional to provide voice-based support to UK clients.

This role involves managing inbound and outbound voice interactions, ensuring timely resolution of service-related queries. The ideal candidate will have experience in international calling, specifically supporting UK clients.

  • Provide voice-based support to UK clients in a professional and courteous manner.
  • Address client issues related to services, transactions, or operational concerns.
  • Maintain accurate records of all client interactions using CRM tools.
  • Escalate unresolved issues to internal teams and ensure timely follow-up.
  • Collaborate with internal departments to enhance client satisfaction and service delivery.

Key Requirements:

  • Experience in international voice-based client support, preferably with UK clients.
  • Excellent spoken English with a neutral or UK-accented tone.
  • Strong interpersonal, communication, and problem-solving skills.
  • Familiarity with CRM platforms such as Salesforce, Zendesk, or similar.

We offer a dynamic work environment and opportunities for growth and development.

The successful candidate will be based in the Navallur, Chennai office.


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