Head of Business Growth and Operations

3 weeks ago


Bengaluru, Karnataka, India Yulu Full time
About Yulu

Yulu is a leading shared electric mobility technology player in India, dedicated to making mobility accessible, affordable, environmentally sustainable, and inclusive. Over the past five years, we have created a strong positive impact in several cities thanks to our smart vehicles, robust technology stack, and deep stakeholder partnerships.

We are excited to welcome individuals with high integrity, commitment, the ability to collaborate and take ownership, high curiosity, and an appetite for taking intelligent risks. If our mission sparks your interest and you'd like to join a passionate team committed to transforming how people commute, work, and explore their cities, we encourage you to consider this opportunity.

About the Role

The Business Partner team is seeking a leader with strong operations, business planning, supply chain management, and customer-first skills to grow partners' businesses. This role will involve P&L focus to ensure that partners' operating costs are kept at a minimum through solving spares, R&M supply chain, and other operational bottlenecks towards better operational efficiency on a daily basis.

Key Responsibilities:

  • Optimize business planning efficiencies, repairs & maintenance (R&M), supply chain ecosystems across India and globally for Yulu Business Partners as required.
  • Proactive planning of spares, inventory ensuring availability so that >99% uptime is maintained; travel planning of Yulu mechanics for Business partner cities.
  • Strategic foresight on demand planning with Central inventory team, reviewing processes, and implementing SOPs for on-ground implementation for Partners.
  • Lead cost efficiency and revenue growth projects for Business partners that directly translate to P&L growth.
  • Consult on operations remotely/in-person for business partner's team in line with Yulu best practices, ensuring industry-best metrics are maintained at lowest TAT and costs for partner.
  • Coordinate with Yulu central teams for design, integration, and implementation of strategic projects that lead to Partner growth and success in terms of # bikes added to the city, potential other market opportunities with same business partner.
  • Oversee training requirements of R&M related staff in coordination with the Learning and Development function for Yulu Business Partners.
  • Use data to identify improvement areas and formulate plans to bring design and process efficiencies leading to productivity enhancement for Business Partners across India.
  • Leverage city control room leads and functional heads expertise to plan for Business Partner City operational efficiencies.
Requirements

To be successful in this role, you should possess:

  • A go-getter mindset with an entrepreneurial spirit motivated by Big Hairy Audacious Goals (BHAG). The person should be agile and think on their feet, having a great bias for action with an impeccable execution record.
  • A data-driven decision-making approach with good understanding of operations management, supply-chain, ops excellence, and/or inventory management systems and practices.
  • Ability to think independently, with a keen eye for business planning and detail orientation, possessing consultative skills that can positively impact partner's P&L.
  • Minimum 4-5 years of experience in roles encompassing one or more of - partner growth, P&L, business planning, distribution businesses, manufacturing, supply chain functions.
  • A leader with strong negotiation and persuasive skills and able to adapt quickly to changing requirements and business priorities.
  • Ability to work with ease across the board with - business partners, vendors, customers, field staff, mechanics, blue-collared employees, and a deep bias for problem-solving on operations excellence.


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