Help Desk Specialist

7 hours ago


Kollam, Kerala, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

Job Opportunity

We are seeking a skilled Support Professional to fill this role. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a dynamic environment.

Main Responsibilities:

  • Provide superior customer support via phone, email, or chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer complaints
  • Maintain accurate records of customer interactions and feedback
  • Stay up-to-date with industry trends to provide informed support

Requirements:

  • Bachelor's degree in any field (required)
  • Excellent English language proficiency (required)
  • Active listening and problem-solving skills (required)
  • Adaptability and technological proficiency (required)

Work Schedule:

Monday to Friday, 5 days a week, with rotational week-offs



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