
Front Desk Operations Manager
21 hours ago
Job Role:
We are seeking a highly skilled and experienced Front Desk Operations Manager to oversee the day-to-day operations of our hotel/hostel.
Main Responsibilities:
- To manage multiple facets of operations including front office, housekeeping, F&B, guest experience, R&M & engineering, security & safety, etc.
- To supervise various functions and human resources (blue/white collar)
- To ensure operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc.
- To handle and resolve escalations and grievances
- To liaise with various departments and ensure a cordial relationship
- To coordinate with other departments within the company to help resolve issues
Requirements:
- Hospitality graduate/post-graduate or diploma in hospitality
- Min. 1-3 years of experience in a hotel, hostel, guest house, etc.
- Extensive operational knowledge of hotel operations
- Outstanding communication, interpersonal & time-management skills
- Flexible to relocate anywhere in southern India
- High attention to detail
We Offer:
- A dynamic work environment that fosters growth and professional development
- A collaborative and supportive team that encourages open communication
- A competitive remuneration package that rewards performance
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