Front End Manager

3 days ago

Kollam, Kerala, India Jeelife International Pvt Ltd Full time

We are seeking a highly responsible and customer-focused Front-End Manager to oversee and manage the front-end operations of Quixa Hypermart The ideal candidate will ensure smooth functioning of the customer service area supervise front-end staff and maintain high standards of service efficiency and accuracy Key Responsibilities Supervise and manage the Customer Relation Staff ensuring excellent customer service at all times Oversee daily front-end operations including checkout counters billing and customer support Ensure accurate and efficient cash handling reconciliation and reporting Monitor train and guide front-end staff to maintain professionalism and service standards Handle customer queries complaints and escalations promptly and effectively Maintain proper staffing schedules to ensure smooth operations during peak and off-peak hours Coordinate with other departments to support promotions sales activities and smooth store functioning Ensure compliance with company policies procedures and operational standards Prepare and submit daily weekly reports on front-end performance and cash management Qualifications Skills Bachelor s degree or equivalent qualification preferred Minimum 2-4 years of experience in front-end management preferably in retail or hypermarket operations Strong leadership and team management skills Excellent communication and interpersonal skills Proficiency in cash handling Ability to handle customer issues with patience and professionalism Strong organizational and multitasking abilities Job Types Full-time Permanent Pay 22 000 00 - 27 000 00 per month Work Location In person

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