Front Office Associate
1 day ago
Key ResponsibilitiesGuest Services Greet guests warmly upon arrival and ensure a smooth check-in check-out process Provide information about rooms rates hotel facilities services and local attractions Handle guest requests promptly and professionally Manage guest complaints resolve issues or escalate to supervisors when necessary Ensure high standards of hospitality and guest satisfaction at all times Front Desk Operations Manage room assignments and update room status in the PMS Handle cash and card transactions accurately including billing and posting of charges Process reservations amendments and cancellations as per hotel policy Maintain accurate guest records and documentation Coordinate with housekeeping security F B and other departments for guest needs Communication Coordination Answer telephone calls and respond to email queries professionally Maintain daily front office reports and handover notes Ensure proper coordination for VIP arrivals special requests and group check-ins Safety Compliance Follow hotel SOPs policies and grooming standards Maintain confidentiality of guest information Ensure adherence to safety health and security guidelines Qualifications Skills Bachelor s degree in Hotel Management or related field preferred Prior experience in Front Office or customer service roles is an advantage Strong communication and interpersonal skills Proficiency in hotel PMS Ability to multitask and remain calm under pressure Pleasant personality with a customer-first attitude Work Conditions Rotational shifts including weekends and holidays Standing for long periods when attending front desk operations Job Types Full-time Permanent Pay 12 000 00 - 18 000 00 per month Benefits Food provided Ability to commute relocate Kollam Kerala Reliably commute or planning to relocate before starting work Preferred Application Question s Do you have any experience in Hotels or Resorts How many years of experience do you have in hotel industry Location Kollam Kerala Preferred Work Location In person
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Front Office Associate
2 weeks ago
Idukki, KL, IN Tea Terrain Resorts &Spa Full timeA BOTIQUE PROPERTY IN KUTTIKKANAM IS LOOKING FOR FRONT OFFICE ASSOCIATE Job Types Full-time Permanent Pay 11 149 29 - 18 504 35 per month Work Location In person
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▷ 3 Days Left: Front Office Supervisor
2 weeks ago
Kollam, KL, IN Fragrant Nature Resort Full timeKey Responsibilities Supervise front desk activities including guest arrivals departures and room assignments Ensure efficient handling of guest requests inquiries and complaints Support and train front office associates in guest service standards and operational procedures Coordinate with housekeeping and other departments for smooth room operations Monitor...
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Front Office Assistant
5 days ago
Kollam, KL, IN JK ADS Full timeJob Title Front Office Assistant Location Hotel Viraj Retreat Kollam Job Type Full-time Candidate Preference Male candidates only Our 4-star hotel Viraj Retreat is currently hiring a Front Office Assistant to join our team We are looking for a well-groomed and customer-oriented individual to manage front desk operations and enhance the guest experience...
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Front Office Associate
3 weeks ago
Guruvayur, KL, IN The Habitat Suites Full timeWe are looking for Front Office Associate specifically have an experience in Star Category Hotel Hospitality Industry who is responsible for providing excellent customer service managing guest check-ins and check-outs handling reservations and assisting with various guest needs Min 02 yrs Experience in a reputed Star Hotel Manage front desk operations...
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(Only 24h Left) Front Office Supervisor
4 weeks ago
Kollam, KL, IN Fragrant Nature Resort Full timeKey Responsibilities Supervise and support the Front Office team in day-to-day operations including check-in check-out reservations and guest inquiries Ensure that all front desk procedures and service standards are followed consistently Handle guest complaints and special requests promptly and efficiently ensuring guest satisfaction Monitor room...
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▷ Urgent! Front Office Supervisor
4 weeks ago
Kollam, KL, IN Fragrant Nature Resort Full timeKey Responsibilities Supervise and coordinate daily activities of the Front Office team including Reception Guest Relations Bell Desk and Reservations Ensure smooth guest check-in and check-out experiences with attention to detail and personalized service Handle guest complaints requests and feedback professionally and promptly Train guide and motivate front...
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Front Office Manager
3 days ago
Kollam, KL, IN Multiwaretradingcorp Full timeLocation Kollam highschool junction Industry CCTV Solar Products About Us We are a leading company in the field of CCTV and solar energy solutions dedicated to providing high-quality products and exceptional service to our clients Position Front Office Executive Female Experience Required Minimum 3 years in the field of CCTV and Solar Products Key...
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Front Office Assistant
2 days ago
Kollam, India Hotel sea pearl Full timeLooking for an experienced front office associate **Salary**: ₹14,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Supplemental pay types: - Yearly bonus **Education**: - Diploma (preferred) **Experience**: - Microsoft Office: 2 years (preferred) - total work: 2 years (preferred) **Language**: - English...
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Front Office Associate
2 weeks ago
Kollam, India Hiredo Human Resources Pvt Ltd Full time**Key Responsibilities**: - Greet and assist visitors, clients, and staff at the front desk - Manage phone calls, inquiries, and appointment scheduling - Handle basic administrative tasks and coordinate with internal departments - Maintain a clean and professional front office environment **Requirements**: - **Immediate joiners preferred**: -...
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Front Office Supervisor
6 days ago
Kollam, Kerala, India Fragrant Nature Resort Full timeKey Responsibilities:Supervise and support the Front Office team in day-to-day operations including check-in, check-out, reservations, and guest inquiries.Ensure that all front desk procedures and service standards are followed consistently.Handle guest complaints and special requests promptly and efficiently, ensuring guest satisfaction.Monitor room...