Front Office Associate
3 weeks ago
Key ResponsibilitiesGuest Services Greet guests warmly upon arrival and ensure a smooth check-in check-out process Provide information about rooms rates hotel facilities services and local attractions Handle guest requests promptly and professionally Manage guest complaints resolve issues or escalate to supervisors when necessary Ensure high standards of hospitality and guest satisfaction at all times Front Desk Operations Manage room assignments and update room status in the PMS Handle cash and card transactions accurately including billing and posting of charges Process reservations amendments and cancellations as per hotel policy Maintain accurate guest records and documentation Coordinate with housekeeping security F B and other departments for guest needs Communication Coordination Answer telephone calls and respond to email queries professionally Maintain daily front office reports and handover notes Ensure proper coordination for VIP arrivals special requests and group check-ins Safety Compliance Follow hotel SOPs policies and grooming standards Maintain confidentiality of guest information Ensure adherence to safety health and security guidelines Qualifications Skills Bachelor s degree in Hotel Management or related field preferred Prior experience in Front Office or customer service roles is an advantage Strong communication and interpersonal skills Proficiency in hotel PMS Ability to multitask and remain calm under pressure Pleasant personality with a customer-first attitude Work Conditions Rotational shifts including weekends and holidays Standing for long periods when attending front desk operations Job Types Full-time Permanent Pay 12 000 00 - 18 000 00 per month Benefits Food provided Ability to commute relocate Kollam Kerala Reliably commute or planning to relocate before starting work Preferred Application Question s Do you have any experience in Hotels or Resorts How many years of experience do you have in hotel industry Location Kollam Kerala Preferred Work Location In person
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Front Office Associate
4 days ago
Kollam, KL, IN Fragrant Nature Hotels & Resorts Full timeJob Title Front Office Associate Department Front Office Reports To Front Office Supervisor Front Office Manager Location Fragrant Nature Resort Kollam Job Type Full-Time Job Summary The Front Office Associate is the first point of contact for guests and plays a key role in delivering excellent customer service They are responsible for handling check-ins...
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Gsa - Front Office
4 days ago
Kollam, KL, IN Fragrant Nature Hotels & Resorts Full timeJob Title Front Office - Guest Service Associate GSA Department Front Office Reports To Front Office Supervisor Front Office Manager Job Type Full-Time Location Fragrant Nature Resort Kollam Job Summary The Front Office Guest Service Associate GSA is the first point of contact for guests and plays a crucial role in delivering a warm welcome and exceptional...
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Front Desk Associate
4 days ago
Kollam, KL, IN Fragrant Nature Hotels & Resorts Full timeJob Title Front Desk Associate Department Front Office Reports To Front Office Supervisor Front Office Manager Job Type Full-Time Location Fragrant Nature Resort Kollam Job Summary The Front Desk Associate is the face of the hotel and plays a crucial role in creating a welcoming and professional first impression This position involves handling guest check-in...
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Front Office Executive
4 days ago
Kollam, KL, IN Fragrant Nature Hotels & Resorts Full timeJob Title Front Office Executive Department Front Office Reports To Front Office Manager Job Type Full-Time Location Fragrant Nature Resort Kollam Job Summary The Front Office Executive is responsible for overseeing day-to-day operations at the front desk ensuring seamless guest check-ins and check-outs handling guest relations and coordinating with other...
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Front Office Associate
2 weeks ago
Kollam, KL, IN GlideGo Innovations Full timeFront Office Executive Guest Relations Executive Location Munroe Island Kollam Lake n River - An SKB Resort Job Type Full-Time About Us Lake n River - An SKB Resort is a premium nature escape located at Munroe Island with three-side water frontage We offer unique hospitality experiences with canoeing kayaking backwater activities private events and signature...
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Front Office Assistant
4 weeks ago
Kollam, KL, IN JK ADS Full timeJob Title Front Office Assistant Location Hotel Viraj Retreat Kollam Job Type Full-time Candidate Preference Male candidates only Our 4-star hotel Viraj Retreat is currently hiring a Front Office Assistant to join our team We are looking for a well-groomed and customer-oriented individual to manage front desk operations and enhance the guest experience...
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Front Office Associate
3 weeks ago
Kollam, KL, IN Fragrant Nature Resort Full timeKey Responsibilities Welcome and assist guests with check-in and check-out procedures Manage reservations cancellations and room assignments efficiently Provide information about hotel services facilities and local attractions Answer phone calls and handle guest inquiries promptly Coordinate with housekeeping and other departments to meet guest needs Process...
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Front Office Manager
4 weeks ago
Kollam, KL, IN Multiwaretradingcorp Full timeLocation Kollam highschool junction Industry CCTV Solar Products About Us We are a leading company in the field of CCTV and solar energy solutions dedicated to providing high-quality products and exceptional service to our clients Position Front Office Executive Female Experience Required Minimum 3 years in the field of CCTV and Solar Products Key...
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Front Office Associate
3 weeks ago
Digha, WB, IN Cygnett Hotels and Resorts Pvt Ltd Full timeJob Title Front Office Associate Location Cygnett Inn Sea View Digha West Bengal Job Type Full-Time Experience Required 0 5-1 years Industry Hospitality Hotels About Us Cygnett Inn Sea View is a premium property under the renowned Cygnett Hotels Resorts offering superior comfort and exceptional service just steps away from the serene beaches of Digha We are...
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Munnar, KL, IN Zero Degree Jungle Resort Full timeUrgent opening for the following positions at Viripara-Munnar Guest Relation Executive Front office Associate Min 1 year Experience Restaurant Captain Commi 1 Job Type Full-time Pay 10 000 00 - 15 000 00 per month Work Location In person Speak with the employer 91 9495772588
