
Relationship Development Specialist
2 weeks ago
Coding education for kids and teens is the core focus of our organization.
We offer live, interactive classes led by experienced instructors, empowering students to build apps, games, websites, and AI-powered projects.
Our mission is to help young learners fall in love with coding and prepare them to become future-ready creators, entrepreneurs, engineers, and scientists.
With a curriculum accredited by top educational bodies and aligned with the K-12 Computer Science Framework, we provide personalized learning through 1:1 and small-group classes.
As AI reshapes the world, we integrate real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping kids not just use AI but build with it.
We are seeking a full-time Customer Retention Specialist (Renewal Sales) - Edtech to join our team.
Key responsibilities:
- Responsible for retaining, renewing, and referring existing customers
- Engage and preserve existing customers and cultivate profitable relationships
- Interact with customers via calls and messages
- Achieve monthly targets in a highly performance-driven environment
- Maintain feedback from parents and ensure proper action is taken in time
Required skills:
- Proficiency in English communication and written skills is mandatory
- Computer Science or technical background preferred, but not mandatory
- Prior experience in Edtech B2C sales is preferred (min 6 months)
- Exceptional communicator and influencer who can deliver a sales pitch and maintain healthy customer relationships
- Result-driven with experience in an extremely target-centric job
- Self-learner with high grasping ability and can learn about products & services within 2 days
Education:
• Bachelor's degree in IT field is preferred but not mandatory
Benefits:
- Free Lunch & Dinner
- Exposure to fast-paced Ed-Tech startup
- Health Insurance
- PF Contribution
You will get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Join us on the journey to provide coding education to every K-12 student and prepare them for the future.
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