Customer Relationship Management Specialist

19 hours ago

Bengaluru, Karnataka, India beBeeCustomerRelationship Full time ₹ 72,00,000 - ₹ 77,00,000
Customer Relationship Management (CRM) Specialist

About the Role:

This is an exciting opportunity for a Customer Relationship Management (CRM) Specialist to join our team. As a key member of our customer service department, you will be responsible for building and maintaining strong relationships with our customers.

  • Main Responsibilities:
  • Build and maintain relationships with the entire customer base assigned, ensuring constant engagement throughout the customer lifecycle.
  • Execute planned 'wow' moments at crucial stages in the customer journey, such as welcome, agreement, and handover of possession.
  • Maintain high standards of customer satisfaction and service quality, backed by continuous monitoring and enhancements.
  • Prepare MIS reports and coordinate with internal teams for process improvements.
  • Generate demands, validate cheques, create sales orders, manage customer masters, materials, debit/credit notes, and handle customer queries.
  • Manage post-booking customer services until delivery/possession stage and collect payment dues against generated demands.
  • Assist customers on allotment of flats, registration, cancellation, bank loan issues, transfer of deeds, and bank loan processing of documents.

Requirements:

To succeed in this role, you will need:

  • Excellent Communication Skills:
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and meet deadlines.
  • Good knowledge of CRM software and processes.

Benefits:

We offer a competitive salary and benefits package, including:

  • Opportunities for Career Growth:
  • Professional development and training programs.
  • A collaborative and dynamic work environment.

What We Offer:

We are committed to providing a supportive and inclusive work environment that promotes work-life balance and employee well-being.

  • Customer Relationship Management Specialist

    1 day ago

    Bengaluru, Karnataka, India Daiwik Housing Pvt Ltd Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Company DescriptionDaiwik Housing Pvt LtdRole DescriptionThis is a full-time, on-site role for a Customer Relationship Management (CRM) Specialist located in Bengaluru. The CRM Specialist will be responsible for managing customer relationships, tracking sales, developing CRM strategies, and ensuring customer satisfaction. The day-to-day tasks involve...

  • Customer Relationship Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeRelationship Full time ₹ 9,00,000 - ₹ 15,00,000

    Customer Relationship SpecialistWe are seeking a Customer Relationship Specialist to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with customers, ensuring high satisfaction levels.The Customer Relationship Specialist will act as the primary point of contact for customers, handling queries and...

  • Customer Relationship Management Specialist

    1 week ago

    Bengaluru, Karnataka, India Sowparnika Projects Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSowparnika Projects is a leading real estate developer headquartered in Bengaluru, a significant hub within South India's real estate landscape. Since its establishment in 2003, Sowparnika has delivered premium yet affordable residential projects across Karnataka, Kerala, and Tamil Nadu. With a proven track record of over 50 completed...

  • Customer Relationship Manager

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Service Specialist Role OverviewThis is a vital position where you will coordinate customer relationships, support clear and effective communication of customer expectations, and team with other departments to satisfy customer requirements.The ideal candidate will have excellent oral and written communication skills, be customer focused, and have a...

  • Customer Relationship Management Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCustomerRelationshipManagement Full time ₹ 60,00,000 - ₹ 1,20,00,000

    About the CRM RoleJob Description:We are seeking a skilled CRM Specialist to join our team. The successful candidate will be responsible for building and maintaining strong customer relationships, identifying business opportunities, and providing exceptional customer service.Key Responsibilities:Develop and implement effective CRM strategies to drive...

  • Customer Relationship Specialist

    4 days ago

    Bengaluru, Karnataka, India beBeeRelationship Full time ₹ 30,00,000 - ₹ 60,00,000

    Job Title: Customer Relationship SpecialistWe are seeking a detail-oriented Candidate to join our team. The ideal candidate should be passionate about working with B2B technology clients and have a background in managing client relationships.Key Responsibilities:Act as the primary point of contact for client servicing on assigned accounts.Manage client...

  • Customer Relationship Executive

    4 days ago

    Bengaluru, Karnataka, India Adeptuz Management Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Qualification: 12th / Undergraduate / GraduateExperience: Minimum 1 year in the Insurance industry (in roles such as customer service, renewals, sales, or relationship management) preferredIndustry/Experience Specification: Candidates from insurance sales background are preferred Job Role:As a Customer Relationship Executive, you will connect with existing...

  • Relationship Manager

    4 days ago

    Bengaluru, Karnataka, India beBeecustomer Full time ₹ 60,00,000 - ₹ 85,00,000

    Customer Relationship Management SpecialistWe are seeking a highly skilled Customer Relationship Management (CRM) specialist to manage customer relationships, analyze data, and segment markets.The ideal candidate will have strong analytical skills, experience in data analysis, and excellent communication skills to effectively work with sales teams.Analytical...

  • Customer Relationship Management Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCustomerRelationship Full time ₹ 60,00,000 - ₹ 70,00,000

    Role Summary:We are seeking a skilled Customer Relationship Manager to join our team. As a key member of our post-sales team, you will be responsible for building and maintaining strong relationships with customers across the Real Estate industry.Key Responsibilities:Build and maintain relationships with assigned customer base by ensuring constant engagement...

  • Customer Relationship Manager

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCustomerRelationship Full time ₹ 12,00,000 - ₹ 20,00,000

    Manage Customer Relationships and Drive Revenue GrowthAbout the Role:This is a challenging opportunity to manage and grow existing customer relationships, identifying opportunities for upselling, cross-selling, and deepening engagement.Develop strategies for expanding existing customer accounts within emerging market categories, focusing on long-term...