Business Collection Assistant

16 hours ago

Chennai, Tamil Nadu, India beBeeCollection Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Business Collection Assistant

About the Role

We are seeking a diligent and detail-oriented Business Collection Assistant to join our team. As a key member, you will gain hands-on experience in the collections process, working closely with experienced professionals to manage and resolve overdue accounts.

The position offers excellent learning opportunities with minimal fieldwork involvement. After six months, your role will transition to a higher responsibility with increased compensation.

Key Responsibilities:
  • Assist in managing overdue accounts and customer collections
  • Communicate with customers via phone, email, or other channels to remind them of outstanding payments
  • Support the collections team in maintaining accurate records of all customer interactions
  • Collaborate with internal teams to resolve customer disputes and payment issues
  • Prepare and send customer account statements and reminders
  • Assist in negotiating repayment terms with customers
  • Assist in reporting and tracking overdue accounts and collection efforts
  • Ensure compliance with company policies and legal guidelines related to collections
  • Provide regular updates and feedback to the supervisor
Requirements:
  • Bachelor's degree in any stream (preferably Commerce/Business/Finance-related)
  • Strong communication skills (written and verbal)
  • Basic knowledge of MS Office (Excel, Word, Outlook)
  • Detail-oriented, organized, and able to handle multiple tasks
  • A proactive and team-oriented approach to work
  • Ability to handle sensitive customer interactions professionally
  • Freshers are welcome, prior experience in collections or finance is a plus

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