Collection Liaison

4 days ago

Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 5,00,000
Job Overview

We are seeking a dedicated and motivated collections professional to join our team. As an intern, you will gain hands-on experience in the collections process, working alongside experienced professionals to manage and resolve overdue accounts.

The position offers great learning opportunities with minimal fieldwork involvement. After 6 months, your role will transition to a higher responsibility with an increase in compensation.

Key Responsibilities:
  • Assist in managing overdue accounts and customer collections.
  • Communicate with customers via phone, email, or other channels to remind them of outstanding payments.
  • Support the collections team in maintaining accurate records of all customer interactions.
  • Collaborate with internal teams to resolve customer disputes and payment issues.
  • Prepare and send customer account statements and reminders.
  • Assist in negotiating repayment terms with customers.
  • Assist in reporting and tracking overdue accounts and collection efforts.
  • Ensure compliance with company policies and legal guidelines related to collections.
  • Provide regular updates and feedback to the supervisor.
Requirements
  • Bachelors degree in any stream (preferably Commerce/Business/Finance-related).
  • Strong communication skills (written and verbal).
  • Basic knowledge of MS Office (Excel, Word, Outlook).
  • Detail-oriented, organized, and able to handle multiple tasks.
  • A proactive and team-oriented approach to work.
  • Ability to handle sensitive customer interactions professionally.
  • Freshers are welcome, prior experience in collections or finance is a plus.

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