Chennai Collections Expert

1 day ago

Chennai, Tamil Nadu, India beBeeCollection Full time ₹ 20,00,000 - ₹ 25,00,000

Are you a results-driven professional looking for a challenging role in collections? We have an exciting opportunity for a Collection Professional to join our team.

About the Role:

  • We are seeking an experienced professional to manage a portfolio of customer accounts and ensure timely collections.
  • The ideal candidate will analyze aging reports, prioritize collection efforts based on risk, and coordinate with billing, sales, and customer service teams to resolve disputes.
  • Negotiation skills are essential to negotiate payment plans with customers within defined limits.
  • The Collection Professional will also monitor credit limits, flag high-risk accounts for review, and prepare weekly collection status reports and dashboards.
  • SUPPORTING INTERNAL AUDITS WITH DOCUMENTATION AND ACCOUNT HISTORY IS ALSO REQUIRED
  • Identify recurring issues and suggest process improvements to enhance efficiency and recovery.
  • Lead root cause analysis for recurring payment delays or disputes, and collaborate with credit control and legal teams for risk mitigation.
  • Drive reduction in DSO (Days Sales Outstanding) and bad debt, and conduct periodic reviews of customer payment behavior and trends.
  • Mentor junior analysts and support their development, and participate in system testing and enhancement projects.
  • Present collection performance insights to leadership and drive business growth through effective collection strategies.

About You:

  • You have 3-11 years of experience in collections or a related field.
  • You possess excellent communication and negotiation skills, with the ability to build strong relationships with customers and stakeholders.
  • You are a strategic thinker with the ability to analyze data, identify trends, and develop effective solutions.
  • You are a team player with a passion for driving business growth through effective collection strategies.
  • You have a proven track record of success in collections, with a focus on achieving goals and exceeding targets.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team of professionals.
  • A comprehensive training program to help you succeed in your role.

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