Credit & Collections Professional

Job Description

Trimble is recruiting for a Collections Analyst to fill an opportunity in Trimble.

Reports to: Credit Collections Manager

The Collections Analyst will participate in credit and collection activities working in conjunction with credit collections associates in Americas or Europe. This position will initially interact with internal customers via email to maximize sales, have a positive impact of cash flow, minimize bad debts and help reduce day's sales outstanding for the company. Eventually, this position will interact with external customers via phone and virtual meetings.

Responsibilities:

- Work in conjunction with the credit collections associate in the United States and in Europe and the business unit in the United States and in Europe to determine payment status on accounts in Trimble. This position will also work through dispute management with customers where necessary to create a positive outcome for both the customer and for Trimble.
- Majority of time will be spent on collection activities: emailing customers, sending statements, sending reminder notices and invoices, and taking customer payments
- Must be detail oriented
- Participate in accounts receivable reconciliation
- Possess dispute management skills
- Process credit card transactions
- Must have contact with customers via email
- Must possess verbal and written communication skills, the ability to work in tandem with the business units and credit collections associates, and be able to articulate thoughts coherently
- Log all customer contacts and collection activities into collection software system
- Make suggestions on bad debt reserves for customers to next level of credit and collections management
- Be an advocate for the customer by liaising between applicable Trimble business units and the credit collections team
- Ensure a smooth process flow while maintaining a high level of customer service
- Manage risk by suggesting win/win situations between Trimble and customers
- Produce reports, where applicable, as requested by credit collections associate or any other internal customers such as business unit controllers
- Participate in staff meetings and prepare bi-weekly updates on progress
- Consistently improve productivity and efficiency through process improvement initiatives, time management and change management
- All other duties as assigned
- Support United States or European work hours

Qualifications:

- Education: 4-year degree or University degree
- Experience: 3-5+ years of related experience in credit or collections showing increasing responsibilities
- Credit or collections experience in a publicly traded company with significant end user sales activities
- Strong analytical, math, and account reconciliation skills
- Experience with Oracle, NetSuite, SAP, and GetPaid preferred
- High level ability in Microsoft office and Google Sheets, Docs, Slides

About Trimble:

Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose-built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics.

Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor

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