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Operator Tele Collection

1 month ago

Chennai, Tamil Nadu, India Home Credit Full time
Job Description

Role Responsibilities:

- Make outbound calls to remind customers about EMI due dates
- Explain consequences of delayed payments and suggest payment options
- Coordinate with field collection teams for home visits if required
- Update call outcomes and collection status in the system

Job Requirements:

- Minimum 12th pass; graduates preferred
- At least 6 months of experience in collections or customer service
- Clear verbal communication and persuasive skills
- Basic computer literacy with typing speed of 15+ wpm