IT Support Specialist

3 days ago

Thāne, Maharashtra, India beBeeExpert Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Title: IT Support Specialist

Position Overview

We are seeking an experienced and skilled IT support specialist to provide comprehensive IT services across systems, networks, servers, and cloud platforms.

Key Responsibilities:

  • System & User Support
  • Provide end-to-end technical assistance for desktops, laptops, printers, and mobile devices.
  • Manage user onboarding, offboarding, and access controls.
  • Troubleshoot hardware, OS, and application issues.
  • Networking & Infrastructure
  • Configure, manage, and troubleshoot firewalls, routers, and switches.
  • Maintain and monitor network security and connectivity.
  • Support VPN, Wi-Fi, and remote access solutions.
  • Server & Application Support
  • Manage and maintain Windows Servers, Exchange, and SharePoint environments.
  • Perform backup and recovery operations using Veeam.
  • Support SQL Server databases.
  • Cloud & Security
  • Administer Microsoft 365.
  • Manage Azure services including Intune, Azure AD, Defender, and Azure DevOps.
  • Build and maintain CI/CD pipelines in Azure DevOps.
  • Monitor and enhance security posture.
  • Compliance & Documentation
  • Maintain IT documentation, SOPs, and asset registers.
  • Ensure compliance with organizational IT security policies and international standards.

Required Skills and Qualifications:

  • Technical Expertise
  • Strong knowledge of firewalls, routers, and switches.
  • Experience with Windows Server administration and Active Directory.
  • Hands-on experience with Microsoft 365.
  • Experience in backup solutions.
  • Familiarity with SQL Server management.
  • Proficient in Azure Intune, Azure AD, Defender, and Azure DevOps.
  • Soft Skills
  • Strong problem-solving and analytical skills.
  • Ability to prioritize and manage multiple tasks.

Benefits:

This role offers a competitive salary, benefits package, and opportunities for career growth and professional development.

Other Information:

Please note that the selected candidate will be required to undergo a thorough background check and may be subject to additional screening processes.

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