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Front Desk Associate

2 months ago

Bengaluru, Karnataka, India Proactive For Her Full time

Proactive For Her is a women’s healthcare early-stage start-up founded by Achitha Jacob. A phygital clinic for women, Proactive For Her, offers accessible, personalized, and confidential healthcare solutions for women’s out-patient health concerns across life stages. We are seeking a skilled and compassionate Front Desk Staff to join our team.

Key Responsibilities:

  • Greet and Assist Visitors: Welcome customers and visitors with a friendly and professional demeanor.
  • Appointment Scheduling: Manage appointments, coordinate schedules, and ensure proper allocation of resources to optimize patient flow.
  • Communication: Provide accurate information or direct inquiries to customers and appropriate staff members.
  • Registration: Ensure accurate customer registration and assist with the completion of necessary forms and paperwork.
  • Billing and Payments: Process payments, verify information, and assist with billing-related inquiries.
  • Customer Feedback: Actively engage in feedback collection and testimonials.
  • Maintain Reception Area: Keep the reception area organized and well-stocked with necessary materials.
  • Records: Maintain and update customer records in compliance with privacy regulations.
  • Assist Staff: Provide administrative support to clinic staff as needed.