Front Office Coordinator
4 weeks ago
Front Office Coordinator
Overview:We are seeking an experienced Front Office Coordinator to join our team at Aspire Fertility Center. The ideal candidate will have a minimum of 2 years of experience in a front desk or customer service role, preferably in a healthcare setting.
Responsibilities:- Greet patients and visitors warmly and ensure a friendly, professional demeanor at all times.
- Address inquiries in person, over the phone, or via email regarding clinic services, appointments, and general information.
- Manage patient check-in and check-out processes efficiently.
- Coordinate and schedule patient appointments, ensuring minimal wait times and effective use of clinic resources.
- Confirm and remind patients of upcoming appointments via calls, texts, or emails.
- Manage the clinic's scheduling system to prevent overlaps or conflicts.
- Maintain accurate patient records and update the database with new information as needed.
- Handle billing and payment collection for consultations and treatments.
- Prepare daily, weekly, and monthly reports as required by the administration.
- Bachelor's degree or diploma in hospitality, healthcare management, or related fields preferred.
- Minimum of 2 years of experience in a front desk or customer service role, ideally in a healthcare setting.
- Familiarity with medical terminology and patient management systems is a plus.
Full-time; shifts may include evenings and weekends depending on clinic hours.
Compensation:Competitive salary based on experience: $45,000 - $55,000 per year, depending on qualifications and location. Opportunities for professional growth and development also available.
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