Senior Sales Operations Manager

2 days ago


Cochin, Kerala, India Policybazaar Full time

Company Overview

Policybazaar, India's leading insurance broker, is dedicated to making insurance accessible and understandable for every Indian. Since 2008, the company has been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80 million registered users.

The company boasts a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding ₹15,000 crore in FY24.

Sales Team Lead Role

The Senior Sales Operations Manager is responsible for overseeing and managing a team of sales representatives to meet and exceed sales targets. This role involves coaching, motivating, and mentoring the team, monitoring performance, and implementing sales strategies.

Key Responsibilities:

  • Candidates must have experience in B2C telesales-Outbound process
  • Team Leadership and Supervision:
  • Lead, manage, and motivate a team of sales representatives to meet individual and team sales goals.
  • Conduct regular team meetings to provide guidance, share updates, and discuss performance.
  • Train new team members and provide ongoing coaching to enhance selling techniques and product knowledge.
  • Sales Strategy and Execution:
  • Develop and implement effective sales strategies to drive revenue growth.
  • Analyze sales metrics and provide recommendations to improve performance and productivity.
  • Collaborate with the Sales Manager to set sales targets and develop action plans to achieve them.
  • Performance Monitoring:
  • Track and report on team performance, ensuring that sales targets and KPIs are consistently met.
  • Identify performance gaps and work with team members to create and implement improvement plans.
  • Provide constructive feedback and recognition to drive continuous improvement and team morale.

Compensation Package

This role offers a competitive base salary plus performance-based incentives, including health insurance and unlimited incentives.

Estimated Salary: ₹12 lakhs - ₹18 lakhs per annum (depending on experience)



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